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InformationWeek Analytics' experienced analysts arm business technology decision-makers with real-world perspective based on a combination of qualitative and quantitative research, business and technology assessment and planning tools, and technology adoption best practices gleaned from experience.

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Your Dad's SLAs And The Cloud

Jan 28, 2010 12:02 PM
Jonathan Feldman

I chatted recently with a number of vendors about service level agreements (SLAs) and cloud computing. Perhaps the quote from these conversations that resonated with me most was, "your dad's SLAs won't cover the use cases for cloud." And, it's true. I joke around that cloud computing is just renamed Internet computing or network computing, but when you start adding in the factors surrounding cloud, it's pretty obvious that Dad's role in cloud SLAs is as an advisor, not implementor.

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Michael A. Davis

Michael A. Davis

Michael A. Davis is the CEO of Savid Technologies, a technology and security consulting firm based in Chicago, and an InformationWeek Analytics contributor.....

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Business continuity and disaster recovery have long been sore points for IT. Now that server virtualization is widespread and VDI is poised to go mainstream, can we leverage these techs to make true continuity a reality -- or at least, make recovering from disaster faster and less expensive?

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Strategy: Outlook 2010

Don't break out the party hats just yet, but the business technology professionals we surveyed about their plans for the year ahead are showing some positive signs. Cloud computing as well as customer-facing and sales-support projects will get increased attention and investment as companies and their IT organizations position themselves to kick back into growth mode.

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We need to deliver the computing power employees require while moving away from the fat desktop PC with its replacement cycle treadmill. Will the winning approach include netbooks, VDI, applications on smartphones, application streaming or some as yet unknown combination? We can't say. But we do know that IT must develop a smart new direction, and soon

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Current InformationWeek Issue

InformationWeek Full Issue: January 25, 2010

InformationWeek Full Issue: January 25, 2010

- 802.11n: Ready To Revolutionize Networking - How to wring value from compliance - Telepresence: Good, And Pricey - Microsoft wants cloud regs - Who is Dell? - In defense of profiling


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