Sony Online Entertainment

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Sony Online Entertainment LLC
Type Division of Sony Computer Entertainment
Industry Interactive entertainment
Computer and video games
Founded 1995
Headquarters San Diego, California, USA
Products Video games
Owner(s) Sony Corporation
Parent Sony Computer Entertainment
Website www.soe.com
Sony Online Entertainment headquarters in San Diego

Sony Online Entertainment (SOE) is a game development and game publishing division of Sony that is best known for creating massively multiplayer online games, including EverQuest, EverQuest II, The Matrix Online, PlanetSide, Star Wars Galaxies, Free Realms, and Vanguard: Saga of Heroes, DC Universe Online and other smaller games in development.

In 2008 Sony Online Entertainment’s game Everquest was honored (along with Neverwinter Nights and World of Warcraft) at the 59th Annual Technology & Engineering Emmy Awards for advancing the art form of MMORPG games.

In 2011, the service was brought offline after it was determined that its user accounts were compromised in attacks related to the ones that brought the PlayStation Network offline.[1]

Contents

[edit] History

Sony Online Entertainment's history can be seen as starting with Sony Interactive Studios America (SISA), an internal game development studio of Sony that formed around 1995. In 1996, John Smedley was put in charge of SISA's development of an online computer role-playing game that would evolve into the MMORPG EverQuest. Smedley hired programmers Brad McQuaid and Steve Clover who had come to Smedley's attention through their work on the singleplayer RPG Warwizard.

In April 1998, Sony Online Entertainment (SOE) was formed by merging parts of Sony Online Ventures with Sony Pictures Entertainment. Within a matter of months after this change, Sony Interactive Studios America was renamed 989 Studios.

Towards the end of 1998, 989 Studios shifted its strategy to making PlayStation console games only. The company's computer game/online development branch spun off, initially calling itself RedEye Interactive and then soon after Verant Interactive.

EverQuest was Verant Interactive's breakthrough success and the franchise continues its popularity with Sony Online Entertainment

EverQuest launched with modest expectations from Sony on March 16, 1999 under its Verant Interactive brand and quickly became successful. Numbers continued rising at a steady rate until mid-2001 when growth slowed. As of 2004, Sony reported subscription numbers close to 450,000. In March 2000, Verant released EverQuest: The Ruins of Kunark, the first in a long list of expansions for EverQuest.

In April 2000, Verant hired former Ultima Online developers Raph Koster and Rich Vogel forming its office in Austin, Texas to develop Star Wars Galaxies for LucasArts. SOE acquired Verant in June 2000 and eventually promoted Brad McQuaid to be its Chief Creative Officer.[2] In October 2001, McQuaid resigned and went on to found Sigil Games Online, drawing many of the original developers of EverQuest from SOE to develop Vanguard: Saga of Heroes, an MMORPG that was released in January 2007.

Developed by Sony Online Entertainment, LucasArts released Star Wars Galaxies in 2003, which saw rapid growth as expected. Bruce Woodcock estimates that SWG reached nearly 300,000 subscribers within the year before trailing off. LucasArts has released three expansions for Star Wars Galaxies, Jump to Lightspeed October 2004, Rage of the Wookies May 2005 and Trials Of Obi-Wan November 2005.

In 2003, the company also explored relatively untouched MMO territory with the MMOFPS PlanetSide and the PlayStation 2 MMORPG EverQuest Online Adventures. PlanetSide enjoyed a reasonably successful launch, however the product never attracted wide popularity. SOE has released two expansions for PlanetSide, one a retail product called Core Combat, and a second free expansion titled Aftershock. EverQuest Online Adventures was not as successful but spawned an expansion EverQuest Online Adventures Frontiers, which is still maintained by SOE as of 2007.

The company continued the EverQuest universe through a sequel set hundreds of years after the original with the release of EverQuest II on November 9, 2004, which has seen similar success to the original phenomenon.[citation needed] Similar to its strategy with EverQuest, SOE has released several adventure packs and expansion packs for EverQuest II, starting with The Bloodline Chronicles in March 2005.

In November 2005, SOE added the New Game Enhancements to Star Wars Galaxies, changing many of the game's core mechanics. This upset players and critics alike, with the level of concurrent players reduced to around 10,000; relatively few for the MMO industry.[3][4]

[edit] Recent history

As of May 2010, John Smedley is the CEO of Sony Online Entertainment. SOE is headquartered in San Diego, California, with additional game development studios located in Austin, Texas, Denver, Colorado and Seattle, Washington.

In January 2005, Sony Online Entertainment announced the creation of Station Publishing, a new label for distributing titles made by external developers.

SOE has produced numerous EverQuest expansions and spin-off video games, including Champions of Norrath (for PlayStation 2) and Lords of EverQuest (Windows). They published the sequel to Champions of Norrath, called Champions: Return to Arms, in February 2005.

In August 2005 SOE entered a deal with Warner Bros. Entertainment which saw the acquisition and transition of The Matrix Online to the existing line up of Station games.

In April 2006, Sony Online Entertainment, Inc. became Sony Online Entertainment LLC, owned by Sony Pictures Digital and Sony Computer Entertainment America.

In May 2006, it was announced that SOE would be co-publisher of Vanguard: Saga of Heroes. However, Sigil retains full development rights, and SOE's role is only that of marketing, distribution, technical support and hosting the game servers. SOE also announced the release of Field Commander, its third game for the PlayStation Portable System.

In August 2006, SOE announced the acquisition of developer Worlds Apart Productions, renaming the studio SOE-Denver. The studio has since released an online version of the WizKids Pirates Constructible Strategy Game.

In November 2006, SOE released its first PlayStation 3 title, Untold Legends Dark Kingdom, within the launch window of the PlayStation 3 system, which was released in North America on November 17, 2006. SOE also released Pirates Online Constructible Strategy Game, which is the online version of the WizKids Pirates Constructible Strategy Game.

In January 2007, SOE announced that it has licensed rights from Midway Home Entertainment to develop and release six classic Midway games for PlayStation 3 Digital Download, including Mortal Kombat II, Gauntlet II, Joust, Rampage World Tour, Rampart, and Championship Sprint, which will be available from the PlayStation store. The announcement came shortly after SOE released its second PlayStation 3 digital download GripShift.

On January 30, 2007, Sony Online Entertainment and Sigil Games Online launched Vanguard: Saga of Heroes.

On May 15, 2007, Sony Online Entertainment announced that they had completed a transaction to purchase key assets from Sigil Games Online, including Vanguard: Saga of Heroes (described as Sigil's "tentpole property").

On April 9, 2007, Sony Online Entertainment announced a partnership with Virgin Comics to create a MMO based on the popular Indian-Mythology inspired Ramayan 3392 A.D. graphical novel.

On June 11, 2007, Sony Online Entertainment announced that The Agency was currently under development.

On March 13, 2008, Sony Online Entertainment announced that Sony Computer Entertainment will have direct control over SOE.

On January 16, 2009, the company joined Steam, selling EverQuest, EverQuest II and Vanguard: Saga of Heroes. Also on this day, the company purchased a massively multiplayer online turn based strategy game called Pox Nora.

On August 1, 2009, SOE shut down The Matrix Online after 4 years of operation. Players were treated to about 2 months of gaming despite some initial setbacks that left many veteran players unable to access the game for about a week after the official announcement was made. A memory book was developed and has been made available for download on the game's official site.

August 8, 2010, SOE announced that EverQuest Next was in the early stages of Development. EverQuest Next (interim title) Will be a re-imaging of the original EverQuest. The setting will be in a parallel Norrath, so while the settings may be similar events will have played out differently. What is known about EverQuest Next to date is that it will have fewer classes than EverQuest II and no character archetypes. Graphics will be similar to EverQuest II and Scalable.

On January 7, 2011, the company and Fastpoint Games announced the alpha launch of the Facebook game Fortune League. The casual strategy game is based on the world of EverQuest II. In Fortune League, players assess quests, hero performance, situational threats and the actions of other players in a live trade market and compensates leaders with points, cosmetic upgrades and prizes that can be used in the free-to-play and subscription versions of EverQuest II. Fortune League integrates real-time performance data such as damages, deaths and healings directly from the MMO environment and uses them to form Hero Stats that drive the game. Therefore, player actions inside EverQuest II will affect what happens in Fortune League and prizes from Fortune League will help users advance back in the EverQuest II environment. Fastpoint Games CEO, Kelly Perdew, positions Fortune League as a new category of snackable data-driven games that will help MMO franchises acquire users and tap new revenue streams.[5][6]

On February 1, 2011, SOE unveiled its new PlayStation Network games to be released throughout the year 2011. These include Acceleration of Suguri X Edition, Akimi Village, Plants vs. Zombies, Rochard, Sideway and Slam Bolt Scrappers.[7]

On March 31, 2011, SOE has confirmed that "it will eliminate 205 positions and close its Denver, Seattle and Tucson studios." Production of The Agency has also been discontinued.[8]

On April 27, 2011, Sony, the parent company of SOE, released statements regarding an intrusion, on or about April 18th, into the PlayStation Network, and the potential theft of up to 77 Million subscribers personal data. Sony maintains that PSN and SOE are hosted and run on completely separate subsystems and that the PlayStation Network intrusion had no major affect on SOE's online services.[9][10]

[edit] Customer Data Breach

On May 2, 2011, SOE completely interrupted their online services. Over the previous month several intrusions of PSN have caused the developers to post messages of concern and apology, but also assurances the SOE servers and systems were not compromised. This most recent development has shut the service down entirely with the message: "We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday)."[11]

It was disclosed that "the latest attack accessed personal information for a staggering 24.6 million accounts. Such info includes names, addresses, telephone numbers, email addresses, gender, date of birth, login ID, and hashed passwords"[12][13]

The following Press Release was sent to all customers of SOE:

SONY ONLINE ENTERTAINMENT ANNOUNCES THEFT OF DATA FROM ITS SYSTEMS
Breach Believed to Stem From Initial Criminal Hack of SOE

Tokyo, May 3, 2011 - Sony Corporation and Sony Computer Entertainment announced today that their ongoing investigation of illegal intrusions into Sony Online Entertainment LLC (SOE, the company) systems revealed yesterday morning (May 2, Tokyo time) that hackers may have stolen SOE customer information on April 16th and 17th, 2011 (PDT). SOE is based in San Diego, California, U.S.A.

This information, which was discovered by engineers and security consultants reviewing SOE systems, showed that personal information from approximately 24.6 million SOE accounts may have been stolen, as well as certain information from an outdated database from 2007. The information from the outdated database that may have been stolen includes approximately 12,700 non-U.S. credit or debit card numbers and expiration dates (but not credit card security codes), and about 10,700 direct debit records of certain customers in Austria, Germany, Netherlands and Spain.

With the current outage of the PlayStation® Network and Qriocity™ services and the ongoing investigation into the recent attacks, SOE had also undertaken an intensive investigation into its system. Upon discovery of this additional information, the company promptly shut down all servers related to SOE services while continuing to review and upgrade all of its online security systems in the face of these unprecedented cyber-attacks.

On May 1, Sony apologized to its customers for the inconvenience caused by its network services outages. The company is working with the FBI and continuing its own full investigation while working to restore all services.

Sony is making this disclosure as quickly as possible after the discovery of the theft, and the company has posted information on its website and will send e-mails to all consumers whose data may have been stolen.

The personal information of the approximately 24.6 million SOE accounts that was illegally obtained, to the extent it had been provided to SOE, is as follows:

  • name
  • address
  • e-mail address
  • birthdate
  • gender
  • phone number
  • login name
  • hashed password
In addition to the information above, the 10,700 direct debit records from accounts in Austria, Germany, Netherlands and Spain, include:
  • bank account number
  • customer name
  • account name
  • customer address
SOE will grant customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down. It is also in the process of outlining a "make good" plan for its PlayStation®3 MMOs (DC Universe Online and Free Realms). More information will be released this week.

Additionally, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

Sony Online Entertainment LLC (SOE) has been a recognized worldwide leader in massively multiplayer online games since 1999. Best known for its blockbuster hits and franchises, including EverQuest®, EverQuest® II, Champions of Norrath®, PlanetSide®, Free Realms®, Clone Wars Adventures™, and DC Universe Online™, SOE creates, develops and provides compelling online entertainment for virtually all platforms, including the PlayStation®3 Computer Entertainment System, Personal Computer, mobile and social networks. SOE is building on its proven legacy and pioneering the future of the interactive entertainment space through creative development and inspired gameplay design for audiences of all ages. To learn more, visit www.soe.com.

For more information and update about the SOE services, please visit www.soe.com/securityupdate.

[edit] Games

Game Title US Release Date Platform Notes
Payday: The Heist Under development PC, PlayStation 3 Developed with Overkill Software
PlanetSide 2 Under development PC Planetside Next is an Interim title
EverQuest Next Under development PC EverQuest Next is an Interim title
Magic: The Gathering – Tactics 02011-01-18January 18, 2011 PC, PlayStation Home
DC Universe Online 02011-01-11January 11, 2011 PC, PlayStation 3
Fortune League 02011-01-07January 7, 2011 Facebook Developed with Fastpoint Games
Star Wars: Clone Wars Adventures 02010-09-15September 15, 2010 PC
Peggle and Peggle Nights 02009-11-19November 19, 2009 PlayStation Network Handled the port with PopCap Games
Free Realms 02009-04-28April 28, 2009 for PC PC, PlayStation 3 Released 02011-03-29March 29, 2011[14] for PS3
Bejeweled 2 02009-01-29January 29, 2009 PlayStation Network Handled the port with PopCap Games
Pirates of the Burning Sea 02008-01-22January 22, 2008 PC
Vanguard: Saga of Heroes 02007-01-30January 30, 2007 PC Co-Published with Sigil Games
Untold Legends: Dark Kingdom 02006-11-19November 19, 2006 PlayStation 3
Cash Guns Chaos 02006-11-17November 17, 2006 PlayStation Network
PoxNora 02006-08-01August 1, 2006 PC
Field Commander 02006-05-23May 23, 2006 PSP
Untold Legends: The Warrior's Code 02006-03-28March 28, 2006 PSP
The Matrix Online 02005-08-09August 9, 2005 PC Warner Bros. and Sega officially released The Matrix Online on 02005-03-22March 22, 2005 in the USA. SOE assumed operation on 02005-08-09August 9, 2005. The servers for the game were shut down in 02009-07-30July 2009.
Untold Legends: Brotherhood of the Blade 02005-03-22March 22, 2005 PSP
Champions: Return to Arms 02005-02-07February 7, 2005 PlayStation 2
EverQuest II 02004-11-08November 8, 2004 PC
Champions of Norrath 02004-02-10February 10, 2004 PlayStation 2
Lords of EverQuest 02003-12-12December 12, 2003 PC Developed by Rapid Eye Entertainment
Zuma 02003-12-12December 12, 2003 PlayStation Network Made with PopCap Games Frameworks.
Star Chamber: The Harbinger Saga 02003-11-30November 2003 PC
EverQuest Online Adventures: Frontiers 02003-11-17November 17, 2003 PlayStation 2
Star Wars Galaxies 02003-06-26June 26, 2003 PC Published by LucasArts. To be closed December 2011 after licensing with LucasArts is to cease.
PlanetSide 02003-05-20May 20, 2003 PC
EverQuest Online Adventures 02003-02-11February 11, 2003 PlayStation 2
Cosmic Rift 02001-04-17April 17, 2001 PC
Infantry 01999-10-30October 1999 PC
EverQuest 01999-04-16April 16, 1999 PC
Tanarus 01997-11-30November 30, 1997 PC
The Agency Cancelled PC, PlayStation 3

[edit] Expansions

[edit] Station.com

SOE's Station.com is a portal to its PC, console, casual and mobile games. Players can access and download games such as EverQuest, EverQuest II, Star Wars Galaxies, The Matrix Online and PlanetSide. Station.com also provides sneak previews to new games for Sony PlayStation 2, PlayStation 3 and PSP, including Untold Legends: Dark Kingdom[15] November 2006. In August 2006, Station.com added several games by Sony Pictures Digital Entertainment.

[edit] References

  1. ^ http://www.gamasutra.com/view/news/34466/SOE_Discovers_246_Million_More_Sony_Accounts_Compromised.php
  2. ^ Parker, Sam (2000-06-01). "Sony Acquires Verant". http://www.gamespot.com/pc/rpg/everquesttheruinsofkunark/news_2580857.html. Retrieved 2007-05-12. 
  3. ^ William Vitka (February 21, 2006). "In 'Galaxies' Far, Far Away...". CBSNews. http://www.cbsnews.com/stories/2006/02/21/tech/gamecore/main1335511_page3.shtml. 
  4. ^ http://www.1up.com/do/reviewPage?cId=3146444
  5. ^ Socal Tech Article retrieved 7th January 2011
  6. ^ Sacramento Bee Article retrieved 7th January 2011
  7. ^ http://www.licensemag.com/licensemag/News/Sony-Unveils-New-Playstation-Network-Games/ArticleStandard/Article/detail/705584?contextCategoryId=40474&ref=25
  8. ^ http://kotaku.com/#!5787698/sonys-mmo-studio-confirms-layoffs-closes-the-book-on-the-agency
  9. ^ Pham, Alex (April 27, 2011). "Sony's PlayStation Network and Qriocity hacked". Los Angeles Times. http://www.latimes.com/business/la-fi-ct-sony-hack-20110427,0,6751251.story. 
  10. ^ http://www.huffingtonpost.com/2011/05/01/sony-apologizes-for-psn-hack-offers-free-service_n_856008.html
  11. ^ http://maintenance.station.sony.com/
  12. ^ {cite web=http://online.wsj.com/article/SB10001424052748704436004576299491191920416.html?mod=e2tw%7Ctitle=Second Sony Videogame-Service Is Hacked|date=2011/05/02}
  13. ^ {cite web=http://www.engadget.com/2011/05/02/sony-woes-continue-as-soe-confirms-data-breach/%7Ctitle=Sony woes continue as SOE confirms data breach (update: 24.6 million accounts affected)|date=2011/05/02}
  14. ^ "Free Realms Coming Soon to PSN". IGN. 2011-03-11. http://ps3.ign.com/articles/115/1155107p1.html. Retrieved 2011-03-11. 
  15. ^ Untold Legends: Dark Kingdom

[edit] External links

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