Stay Connected. Manage Your Care.
Access your health information anytime and anywhere, at home or on the go, with MyHealth.
- Message your clinic
- View your lab results
- Schedule your next appointment
- Pay your bill
The MyHealth mobile app from Stanford Health Care puts all your health information at your fingertips and makes managing your health care simple and quick.
Guest Services
24/7
We are available to assist you
whenever you need it. Give us a call at
650-498-3333 or
PHYSICIAN HELPLINE
Have a question? We're here to help! Call 1-866-742-4811
Monday - Friday, 8 a.m. - 5 p.m.
REFER A PATIENT
Fax 650-320-9443
Track your patients' progress and communicate with Stanford providers conveniently and securely.
What to Expect
We realize that bills for healthcare services can be confusing- we're here to help you better understand what you can expect during the billing process.
Note: You may receive several bills for the services you received. These bills may include charges for:
- The hospital or facility fee
- The doctor or healthcare professional service fee
- Anesthesia fees, if anesthesia is needed to perform a procedure
- Radiology and/or pathology professional service fee, if you have X-rays or some types of laboratory work
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What Happens |
What you can do to help |
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1 – We submit a claim to your insurance company based on the information provided when you registered. Co-payments are expected at the time of your visit. |
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2 – We wait for payment from your insurance company. If payment is not received in a reasonable amount of time (30 days), we may ask for your help. |
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3 – After your insurance company has made payment, you will be expected to pay the amount due. If your account becomes past due, you may receive up to three balance due notices and phone calls. |
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