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The MyHealth mobile app from Stanford Health Care puts all your health information at your fingertips and makes managing your health care simple and quick.
Guest Services
24/7
We are available to assist you
whenever you need it. Give us a call at
650-498-3333 or
PHYSICIAN HELPLINE
Have a question? We're here to help! Call 1-866-742-4811
Monday - Friday, 8 a.m. - 5 p.m.
REFER A PATIENT
Fax 650-320-9443
Track your patients' progress and communicate with Stanford providers conveniently and securely.
Locations
Stanford Health Care has locations throughout the Bay Area, in addition to our main campus in Palo Alto. Find a clinic near you.
Building Maps
Parking
There are several parking options at our main campus in Palo Alto, including self-park, valet, and a tram service.
Pasteur Visitor Garage - PS4
(Self-Parking)
200 Pasteur Drive
Palo Alto, CA 94304
300 Pasteur Drive Main Hospital
(Valet Parking)
300 Pasteur Drive
Palo Alto, Ca 94304
875/900 Blake Wilbur Drive
(Valet Parking)
875
Blake Wilbur Drive
Palo Alto, CA 94304
Hoover Garage - PS9
(Self-Parking)
217 Quarry Road
Stanford, CA 94305
Stanford Medicine Outpatient Center
(Valet Parking and Self-Parking)
450 Broadway Street
Redwood City, CA 94063
Emergency Department
(Valet Parking and Self-Parking)
900 Quarry Road Extension
Palo Alto, CA 94304
Blake Wilbur Building
(Valet Parking and Self-Parking)
900 Blake Wilbur Drive
Palo Alto, CA 94304
FREE TRAM SERVICE
Call to request:
650-898-7742
Main stop:
• Pasteur Visitor Garage (PS4)
Additional stops:
• 300 Pasteur Drive
• 875/900 Blake Wilbur Drive
Frequently Asked Questions
Payment
Cash and all major credit cards are accepted.
Some clinics validate for the Pasteur Visitor Garage (Parking Structure 4). Please check with the clinic you are visiting.
Yes. Posted parking rates apply to all vehicles.
Patients and Visitors
Drop off and pick up is available at the front of the hospital. In addition, there is free parking for the first hour in all parking lots, including valet service.
Limited exceptions to park your vehicle in a designated area are made available based on first come, first serve basis. Please check in with our parking attendants upon arrival to determine availability for your situation.
Seven-day passes can be purchased for $35 through the gift shop or security office. These passes are good for seven consecutive days and allow in and out privileges. If you need parking accommodations for longer than 30 days, please contact the parking office at parking@stanfordmed.org.
Patients admitted in the hospital may park their vehicle in the garage for the duration of their hospital visit. Visitors may park for a maximum of three days.
RV parking is available in the Quarry lot adjacent to the Hoover Garage at 217 Quarry Rd. Passes are sold for a maximum of five business days at $5 per day and can be purchased at the security office.
In and out privileges are only available with the seven-day parking pass. Seven-day parking passes can be purchased for $35 through the gift shop or security office. These passes are good for seven consecutive days and do allow in and out privileges for those self-parking at the Pasteur Visitor Garage (Parking Structure 4).
ADA
No. Posted parking rates apply to all vehicles.
There are ADA spaces available inside of the Pasteur Visitor Garage (Parking Structure 4) located at 200 Pasteur Dr. ADA vehicles are also accepted at all valet locations.
Valet
Yes, vehicles may be retrieved after-hours by contacting the Security Department at: 650-723-7222 or via the intercom located just outside the entrance of Main Hospital and Blake Wilbur / Cancer Center valet kiosk.
Vehicles should not stay parked longer than three days in valet. Vehicles are encouraged to park in Pasteur Visitor Garage (Parking Structure 4) if they need to remain on site for longer than three days. If you need assistance relocating your vehicle from valet to self-parking garage, please contact us at parking@stanfordmed.org or 650-736-8000.
No, for the safety of your pet and our staff, pets are strictly prohibited.
Alternative Transportation
Guest Services is happy to discuss your transportation needs at 650-728-3333. Alternate transportation options are also posted on the internet at: http://www.stanford.edu/dept/visitorinfo/plan/public_transit.html.
There are bicycle racks located near all entrances to the hospital. Bicycles are stored at owner's risk. Be sure to lock your bike for safety.
Multiple Locations
The free tram service can transport you from one side of the medical campus to the other. If you know you will be at different locations within the hospital, the underground Pasteur Visitor Garage (Parking Structure 4) is the most central parking location as well as the tram main stop.
The free tram service is available to take you from one location to another. If you need special accommodations, please speak with the valet supervisor on duty or contact us at: 650-736-8000.
Claims and Citations
Please bring any vehicle claims to the attention of the parking attendant as soon as possible. If no parking attendant is available, please contact security at 650-723-7222.
All citations are handled by the City of Palo Alto only. To file a citation dispute, please visit: http://transportation.stanford.edu/parking_info/CitationAppeal.shtml for more information.