If your list of registered devices shows a device that you no longer use or has been transferred to someone else, you can request to have the device removed from your record.
- On the My Devices home page page, click the link for the device you want removed from your record.
- On the Device Details page, in the Device Information section, click the link to request to remove the device.
- A dialog box opens. Select the reason for removing the device and enter additional information in the comments field if you wish. Then, click Submit.
- A confirmation message displays. Click Continue to remove this device from your record.