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Request to Remove a Device

If your list of registered devices shows a device that you no longer use or has been transferred to someone else, you can request to have the device removed from your record.

  1. On the  My Devices home page page, click the link for the device you want removed from your record.
  2. On the Device Details page, in the Device Information section, click the link to request to remove the device.

    link to access device removal request form
  3. A dialog box opens. Select the reason for removing the device and enter additional information in the comments field if you wish.  Then, click Submit.

    submit reason why device should be removed
  4. A confirmation message displays. Click Continue to remove this device from your record.

    confirm that you want to remove this device
Last modified June 19, 2015