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Street Tech - Now the Stride Center
Street Tech - Now the Stride Center
San Pablo, CA
Round –
Fall 2005Project Type –
Full teamProject Focus –
Strategic PlanningOrganization Type –
Human ServicesOrganization
Street Tech empowers men and women of all ages to become financially self-sufficient and give back to their communities. Street Tech provides high-quality computer technician training, fully integrated life and professional skills development, and job development and placement assistance to low-income and underserved adults in the San Francisco Bay Area. ReliaTech, one of Street Tech's two social ventures, is a computer repair business that employs graduates of its program.
Project Objectives
Street Tech asked for ACT's assistance in creating a professional assessment of ReliaTech's business model and developing a roadmap that would allow for self-sustainability and revenue support for its core nonprofit mission.
Project Overview
- Developed a work plan
- Reviewed Street Tech/ReliaTech program
- Reviewed ReliaTech experience with nonprofit clients
- Built a financial model
- Assessed the nonprofit market potential
- Selected the nonprofit market as target market
- Reviewed other providers of IT services to nonprofits
- Conducted nonprofit market research interviews
- Worked closely with Street Tech Executive Director
- Produced conclusions and recommendations
Key Recommendations
There is plenty of demand for these services.
- Hire ReliaTech Executive Director with marketing, management, and technical skills ASAP
- Evaluate remote support
- Investigate funding sources
- Sell to commercial market once reputation is established in nonprofit market
- Establish a goal to reduce reliance on outside consultants
Final Report Outline
Project Scope and Findings
- Chart: San Francisco Bay Area Charitable Organizations (number of organizations and annual expenses)
- Chart: Target Market Nonprofit Potential Literature (number of organizations compared to target market and location)
- Chart: Functions of Computer Usage Based on User Need
- Chart: Comparison of Actual IT Computer Services vs. Perceived IT Service Needs
- Chart: Size of IT Consulting Projects vs. Type of Project
- Graph: Source of IT Help
- Graph: Major Categories of Help
- Graph: Providers of Consulting Services
- Graph: Why Nonprofits Don't Use Consultants
ACT Project Team
Project Leader
Project Leader