Safe, efficient ground handling is essential to airline operations. We are pursuing a number of projects in this field with the assistance of our ground handling partners.

Safety - #1 priority

The IATA Safety Audit for Ground Operations (ISAGO)

ISAGO is a safety audit standards designed in a way that makes it applicable consistently to multinational ground handlers, as well as to smaller companies providing services at a single station.

See which companies are already ISAGO registered

Setting the Standards: Improving Safety and Efficiency

Two major IATA publications presents essential standards for ground handling operations:​​​​​​​​​​​​​

IATA provides aviation training to thousands of professionals each year, helping to build careers and ensure sustainability throughout the industry. Our ground operations training focuses on operational best practices to improve on-time performance, team management and business relations between ground service providers and airlines.

Featured courses for ground handling operators

• Station/Ground Handling Management (Classroom, 5 days)
  This course helps you examine ground handling functions, in the passenger and cargo terminals, and the ramp. Analyze management responsibilities to ensure a high level of service.
• Airport Ramp Services (Distance Learning)
  Improve your understanding of ground service tasks and procedures, including safety and security measures.
  

More courses for Ground Handlers