City Service Areas
The City of San José is organized by City Service Areas that best reflect the way the organization delivers services to the residents of San José. If you can’t find what you are looking for here, check City Services.

You can also contact the City of San José Customer Service Center online or call (408) 535-3500 / TTY (408) 294-9337 to speak with a customer service representative.

Departments & Offices

Airport Airlines & Flights, Ground Transportation, Maps & Directions, Parking	Animal Care & Services Adopt a Pet, Lost Pet, Pet licensing	Attorney's Office Legal advisor of, and attorney and counsel for, the City and all of its officers.
Auditor's Office Auditing City Departments & Programs, Audit Recommendations, Audit Reports & Memos	Budget Office Annual Budget Process, Budget Calendar, Publications	Building Building Codes, Permit Information, Permits Online
City Manager's Office Budget Office, Communications & Public Outreach Office, Economic Development, Employee Relations, Citywide Initiatives & Topics	Clerk's Office City Council Meeting Agendas, Council Meeting Information, Council Committees, Boards & Commissions, City Charter, Elections & Voting	Code Enforcement Codes, Common Violations, Enforcement Methods, Request Service & Check Status, Services
Development Services Applications, Building, Fire Prevention, Public Works, Economic Development, Planning, Sample Plans, Customer Satisfaction, Cost of Development	Economic Development Office of Cultural Affairs, Business Assistance & Incentives, Convention & Cultural Facilities, San Jose Community Profile, Economic Development Programs, Small Business Assistance, Workforce Programs, Your Business Coaching Center	Emergency Services San José Prepared (disaster preparedness training & volunteer program), Emergency Preparedness, Amateur Radio (RACES), Safety Tips, San José Weather
Employee Relations Bargaining Units, City Administrative Policy Manual, Labor Relations, Retirement, Whistleblower Hotline	Environmental Services Drinking Water, Energy, Green Building, Recycled Water, Recycling & Garbage, Stormwater, Water Pollution Prevention, Water Conservation, Wastewater	Finance Purchasing, Bid Opportunities, Financial Publications, Business Tax & Forms, Online Transactions
Fire Department Fire Safety Tips, Recruitment, Stations, Public Education & Safety Tips	Housing Developers, Ending Homelessness, Homebuyers, Homeowners, Mobilehome & Park Owners, Neighborhoods, Nonprofit Support, Renters & Landlords, Reports & Data, Affordable Housing Database	Human Resources Employment, Employee Benefits, Job Descriptions, Salary Information, Deferred Compensation
Independent Police Auditor Complaint Process, Publications	Information Technology Customer Service, Open Data Catalog, Utility Services Online, Wickedly Fast Wi-Fi Network	Library Branches, Library Card Information, Online Information Databases, Services, Events
Newsroom City News & Information, CivicCenter TV, Media Contacts, Social Media Center, Apps, Blogs	Parks, Recreation and Neighborhood Services Citywide Activity Guide, Community Centers, Family Camp at Yosemite, Happy Hollow Park and Zoo, Parks & Playgrounds, Programs & Classes, Trails	Planning Development Review Processes, Zoning Ordinance, Environmental Review
Police Department Recruiting, Phone Directory, Online Crime Reports, Contact The Police Department, How To Report Crime, Register your Security Camera	Public Works Animal Care & Services, Capital Improvement Budget, City Hall Events, Disability Programs & Services, Maps & Apps, Public Improvement Projects, Lane Closures	Successor Agency to the City of San José Redevelopment Agency Low and moderate income housing fund
Retirement Handbook, Benefits Summary	Transportation Parking, Parking Citations, Street Maintenance, Traffic, Trails, Transportation Planning, Trees & Landscaping