ADHS Customer Satisfaction Survey
Thank you for your interest in providing feedback on your experience with the Arizona Department of Health Services. We're working to make your experience with us the best it can be!
1
. Overall, how satisfied are you with the services provided?
Overall, how satisfied are you with the services provided?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable
2
. How satisfied are you with the quality of customer service you received?
How satisfied are you with the quality of customer service you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable
3
. How satisfied are you with the timeliness of the assistance or information you received?
How satisfied are you with the timeliness of the assistance or information you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable
4
. How satisfied are you with the knowledge of the employee with whom you worked?
How satisfied are you with the knowledge of the employee with whom you worked?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable
5
. How satisfied are you with the value of the assistance or information you received?
How satisfied are you with the value of the assistance or information you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not applicable
6
. My overall experience with ADHS was:
My overall experience with ADHS was:
Very satisfactory
Satisfactory
Neutral
Unsatisfactory
Very unsatisfactory
Not applicable
7
. The level of assistance I received from ADHS was:
The level of assistance I received from ADHS was:
Very satisfactory
Satisfactory
Neutral
Unsatisfactory
Very unsatisfactory
Not applicable
8
. The amount of time it took to receive information or assistance from ADHS staff was:
The amount of time it took to receive information or assistance from ADHS staff was:
Very reasonable
Reasonable
Neutral
Unreasonable
Very unreasonable
Not applicable
9
. I found ADHS staff to be:
I found ADHS staff to be:
Very knowledgeable
Knowledgeable
Neutral
Unknowledgeable
Very unknowledgeable
Not applicable
10
. The value of assistance or information I received from ADHS was:
The value of assistance or information I received from ADHS was:
Very high
High
Neutral
Low
Very low
Not applicable
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