| POSITION: | Summer Computing Technical Support Lead (Summer Tech Lead) |
| HOURS: | 8-hour daily schedule 5 days/week |
| DURATION: | Summer (required full-time: 6/7/12 - 9/24/12, desired part-time: 5/7/12-6/6/12) |
| PAY: | $16.00 an hour, plus subsidized on campus housing |
The Summer Computing Technical Support Lead (Summer Tech Lead) provides technical and operational support to ResComp staff during the summer. The Summer tech lead supplements and organizes the summer cluster techs, RCCs, and conference coordinator as needed.
Responsibilities
- Assist in planning and executing effective summer tech training in coordination with Summer Conference Coordinator and managers.
- Assist in creating and deleting NetDB records for conference attendees.
- Assist in inventorying and deploying new cluster equipment. Manage inventory for equipment cycled out from clusters.
- Assist Summer Conference Computing Coordinator in times of high conference attendee volume.
- Assist Summer Conference Computing Coordinator with arranging Summer Techs work schedules.
- Maintains detailed paper and online records to track equipment and completed tasks/projects.
- Work on other short-term projects as assigned.
Requirements
- Available and committed to work full time from 6/7/12 - 9/24/12. Up to a week of unpaid vacation can be taken in July or August, to be coordinated with managers.
- Able to work full time (8 hours/day, 5 days/week).
- Willingness to work evenings and/or weekends.
- Able to work at least part-time (8 hours a week) starting early May for Summer Tech training.
- Attentive to an extremely high level of responsibility and customer service.
- Detail-oriented, with strong organizational skills and the ability to handle paperwork competently.
- Able to prioritize time sensitive and interdependent projects
- Able to organize complex logistics of materials, equipment, and schedules.
- Able to work independently and take initiative in providing assistance.
- Possess a high familiarity with computers, including experience using basic Internet applications, troubleshooting network connectivity problems, and installing network and printing hardware on Mac OS and Windows XP.
- High familiarity/experience with Stanford's network setup and residential network registration system
- Familiar with basic networking principles, especially TCP/IP.
- Able to lift 50 pounds.
- Valid driver’s license.
- Willing to carry a cell phone during both "on-duty" and "off-duty" hours.
- Possess good verbal and written communications skills.
How to Apply
See the Summer Tech Frequently Asked Questions (FAQ).
