Stay Connected. Manage Your Care.
Access your health information anytime and anywhere, at home or on the go, with MyHealth.
- Message your clinic
- View your lab results
- Schedule your next appointment
- Pay your bill
The MyHealth mobile app from Stanford Health Care puts all your health information at your fingertips and makes managing your health care simple and quick.
Guest Services
24/7
We are available to assist you
whenever you need it. Give us a call at
650-498-3333 or
PHYSICIAN HELPLINE
Have a question? We're here to help! Call 1-866-742-4811
Monday - Friday, 8 a.m. - 5 p.m.
REFER A PATIENT
Fax 650-320-9443
Track your patients' progress and communicate with Stanford providers conveniently and securely.
Open Notes Frequently Asked Questions (FAQs)
Open Notes gives you access to the health care notes that your doctors and other providers write during or after your appointment.
Patients who read their notes feel like they are more in control of their care. They have a better understanding of their health and medical conditions and improved recall of their care plan.
Doctors who see patients at Stanford Health Care Primary Care clinics and Cancer Center clinics are using Open Notes. Only notes completed after 12/23/14 are available to view.
Your note is available as part of your past appointment summary on the MyHealth website (notes are not yet available in the MyHealth mobile app).
Select Appointments, then Past, then the visit you're interested in reviewing.
Your note will be available when your care team has finalized all documentation.
There are a few reasons why you may not see a note in MyHealth:
- The note may have been written before Open Notes started.
- Your doctor may not yet be sharing notes.
- The note may not be ready. After your doctor makes the note final, it will become available for you to view.
- Your doctor may have chosen not to share this particular note. Please contact your clinic for more information.
*If you would like to read notes that are not available on MyHealth, please note that you have the legal right to request your medical records. Visit the Stanford Heath Care Medical Records Department for more information.
When your note is available, you’ll get an email letting you know you have a new message in MyHealth. The MyHealth message will let you know which visit has a new note available for you to read.
The note is part of your medical record. Doctors use the note to
document your care and to communicate with other medical professionals
so you may see unfamiliar abbreviations or terms. MyHealth has resources to
help you: you can search the MyHealth Health Library for information
about conditions, medications, results and more. You can also request personalized information at no charge,
for medical or health-related questions from the Stanford
Health Library. Or, you can use a MyHealth message to ask for
specific information from your care team.
If you have concerns about your note, you can use a MyHealth message to contact the author, or you can call the clinic where you were seen. For non-urgent concerns, you may choose to talk to your care giver in person at your next appointment.
If you wish to amend your medical record, please contact the Stanford Health Care Medical Records Department at 650-723-5721.
Any interaction between you and your health care provider is confidential. However, you may choose to share notes with your family members, caregivers or others involved in your care and discuss how you are going to work together to carry out your plans.
If you’d like to allow someone else to access your information through MyHealth, you can grant them access by dropping off or filling out a Share Access form next time you visit. Learn more about Share Access here.
Please send comments or suggestions about Open Notes through MyHealth in the "Messaging" tab to "Customer Service." Your feedback about your experience with MyHealth is very important us.