The Internal Revenue Service does not tolerate discrimination by its employees against anyone because of age, color, disability, race, reprisal, national origin, English proficiency, religion, sex, sexual orientation or status as a parent.
This no-tolerance stance also applies to anyone who volunteers or works with taxpayers as part of any federally assisted program or any federally conducted program. This includes any interaction with IRS employees or activities sponsored by the IRS or one of these community assistance centers:
- Low Income Tax Clinics
- Volunteer Income Tax Assistance or
- Tax Counseling for the Elderly sites
If requested by a taxpayer, IRS employees and staff/volunteers at one of the assisted program sites will provide reasonable accommodation or language assistance.
Taxpayer Civil Rights Publications
The following publications help explain and reinforce the IRS commitment to protecting taxpayer civil rights:
- Publication 4053, Your Civil Rights are Protected (PDF) is displayed at all federally assisted site locations.
- Publication 4053C, Your Civil Rights are Protected (PDF) is displayed at federally conducted site locations.
Filing a Complaint
The IRS Office of Equity, Diversity and Inclusion, Civil Rights Division is tasked with upholding and protecting the civil rights of all taxpayers, including individuals with disabilities or limited English proficiency. If you have experienced discrimination by an IRS employee in IRS conducted programs or by staff/volunteer at one of the assisted program sites, please send a written complaint (PDF) to:
Director, IRS Civil Rights Division
Room 2413
1111 Constitution Avenue, NW
Washington, DC 20224
For all other inquiries concerning taxpayer civil rights, contact us at the mailing address or send an e-mail to edi.civil.rights.division@irs.gov.
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