Official website of the Department of Homeland Security
Making Sure Your Voice Is Heard
The Ombudsman meets with stakeholders across the country to learn how the delivery of immigration benefits and services impacts communities and to share information about how our office can help.
Public Teleconference/Webinar
The Ombudsman hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).
Upcoming Teleconferences
March Teleconference: Provisional Waivers
March 31, 2015
2-3 PM Eastern Time
Please RSVP by emailing CISombudsman.PublicAffairs@hq.dhs.gov.
Ombudsman Annual Conference
The Ombudsman hosts an annual conference bringing together leaders from across the government, non-governmental organizations and the private sector to exchange ideas and suggestions on the immigration challenges faced by individuals, families, and employers. This conference provides a forum to exchange ideas and suggestions on the current legal immigration challenges faced by individuals, families, and employers with leaders from across the government, non-governmental organizations and the private sector. Watch the 2014 conference's morning session for remarks from Ombudsman Odom, Homeland Security Secretary Johnson, USCIS Director Rodriguez, and IRS Taxpayer Advocate Nina Olsen.
- 2014 Fourth Annual Conference Blog
- 2013 Third Annual Conference Blog
- 2012 Second Annual Conference Blog
- 2011 First Annual Conference Blog
Engaging In Your Community
The Ombudsman is interested in meeting with you when we travel to your community. If you are interested in meeting with the Ombudsman and sharing information about your experience with USCIS, please contact us at CISombudsman.PublicAffairs@hq.dhs.gov
CIS Ombudsman on the DHS Blog
- Maria Odom named Citizenship and Immigration Services Ombudsman
- World Day Against Trafficking in Persons: Continuing the Fight
Public Resources
The Ombudsman has developed comprehensive resources available for public download and use.
- Ombudsman's Office Brochure
- Ombudsman's Office Poster
- CISOMB Spanish Brochure
- CISOMB Spanish Poster
- CISOMB Chinese Brochure
- CISOMB Chinese Poster
- CISOMB Vietnamese Brochure
- CISOMB Vietnamese Poster