Crucial Conversations

Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional or risky topics at all levels. By learning how to speak and be heard (and encouraging other to do the same), you'll begin to surface the best ideas, make the highest-quality decisions, improve working relationships, and increase employee satisfaction.

In this class you will learn to:

• Hold the conversations that matter
• Resolve individual and group disagreements
• Build acceptance and overcome resistance
• Foster better decision making

$250 course fee. Instructors: Christine Green and Jeannette Lindsay, Stanford University