Benefits Provider Contacts
When to contact the University HR Service Team
The University HR Service Team is available to assist you with questions about health and retirement benefits provided by Stanford or how to enroll or make changes to your elections.
How to contact the University HR Service Team
Login to My Benefits to connect with a specialist via:
- Online Request Form
- Live Chat
- Phone
- Mail
When to contact your plan administrator
Stanford contracts with external organizations, called plan administrators, to provide employees and retirees with a comprehensive benefits program. Contact the plan administrator for specific information about your benefits covered under that plan, including:
- What’s covered
- How a plan works
- Where to find providers
- How to file a claim
- Claims payments
- Paying contributions or COBRA premium
If you still can’t find what you’re looking for, contact the University HR Service Team. Stanford Benefits phone numbers are featured in bold in the menu below.
Benefits Provider Contact Information
Delta Dental
888-335-8227
University HR Service Team
Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Hours: Monday to Friday,
8 a.m. to 5 p.m. PST
VSP Vision Care (VSP)
800-877-7195
University HR Service Team
Local: 650-736-2985
Toll-Free: 877-905-2985
TDD: 800-364-6164
Hours: Monday to Friday,
8 a.m. to 5 p.m. PST
Stanford Contributory Retirement Plan (SCRP)
Local: 650-736-2985
Toll-free: 888-793-8733
Stanford Retirement Annuity Plan (SRAP)
Toll-free: 877-249-6648
TDD: 800-364-6164
Stanford Retirement Manager
888-793-8733
TIAA-CREF
800-842-2776
Frozen Accounts:
Prudential
800-458-6333
Investment Counselors
To schedule appointments
Vanguard
800-662-0106 x14500
TIAA-CREF
866-843-5640
Fidelity
800-642-7131
Spanish: 877-297-3017
Health Care Flexible Spending Account and Dependent Day Care Flexible Spending Account:
Starting 10/1/15, Benesyst, A TASC Company, will simply become TASC.
TASC
Customer Service 855-842-4913
Monday- Friday, 8:00 a.m.- 5:00 p.m., all time zones
Fax 877-233-5217
Stanford Benefits, WorkLife
Local: 650-723-2660
Hours: Monday to Friday,
8 a.m. to 5 p.m. PST
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