Consumer Information Blog

Daily life has changed a lot since the pandemic started. Because face-to-face interactions aren’t possible for so many of us, we’ve turned to videoconferencing for work meetings, school, catching up with our friends, even seeing the doctor. When we rely on technology in these new ways, we share a lot of sensitive personal information. We may not think about it, but companies know they have an obligation to protect that information. The FTC just announced a case against videoconferencing service Zoom about the security of consumers’ information and videoconferences, also known as “Meetings.”

Scams come in many forms: texts, emails, letters, and lots of calls. Scammers plot schemes from tech support scams to fake check scams to try to knock us off balance just long enough to take advantage. They want to get our money and personal information, like account numbers and our Social Security number. How can we fight back? By sharing your story and reporting what happened to the FTC.

During Medicare’s Open Enrollment Period, which end ends December 7, Medicare beneficiaries can choose the plans that are best for them. It’s good to understand what sellers are — and aren’t — allowed to do, so you’ll be prepared if an insurance agent or representative tries to enroll you in a Medicare plan that isn’t right for you.

You know that protecting your identity and personal information is important. And you also know that taking steps to avoid identity theft can make a big difference. But if someone steals your identity, here’s the first thing you do: go to IdentityTheft.gov.