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Support Requests

Administrative Systems works with a variety of business and student offices across the university, all with varying support needs. Inquiries may be as simple as login and access issues, or as complex as defining the requirements for a new solution.

Application Support

End users:

If you are a user of an application or system that Administrative Systems supports and have a question or issue, please log a HelpSU ticket. We will respond as quickly as possible.

Central Business Offices:

AS works closely with many central business offices to provide system maintenance and/or feature enhancements.  If you are a partner with a question or issue about an existing system, please file a HelpSU ticket and we will respond as quickly as possible.  For an unreleased system,  please contact your AS business partner directly.

Inquiries for New Solutions

Contact Associate Vice President Ganesh Karkala to find out how Administrative Systems can help you reach your system, data, or automation goals.