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Using Wi-Fi Abroad

The best way to avoid accruing thousands of dollars in roaming charges while abroad is to manage your phone settings to only use Wi-Fi or purchase the correct data plan.

You can set your iPhone or Android device to stop receiving data over a cellular network but permit phone calls and text messages over Wi-Fi.

iPhone

Turn off data roaming and cellular data

  1. Tap Settings Cellular.
  2. Set Cellular Data and Data Roaming to OFF.

Turn on Wi-Fi

  1. Tap Settings Wi-Fi.
  2. Set Wi-Fi to ON.

Turn off all connectivity

  1. Tap Settings.
  2. Set Airplane Mode to ON.

Android

Turn off data roaming and cellular data

  1. Tap Settings > Wireless and network More Settings.
  2. Tap Mobile network.
  3. Set Packet Data to OFF.
  4. Set Data Roaming to OFF.

Turn on Wi-Fi

  1. Tap Settings Wi-Fi.
  2. Set Wi-Fi to ON.

Turn off all connectivity

  1. Tap Settings.
  2. Set Airplane Mode to ON.

Technical difficulties

If you have technical difficulties using your mobile device while traveling outside the U.S., contact your carrier directly.

  • AT&T:   +1-916-843-4685
    To access the plus sign (+) on most devices, press and hold the 0 key.
  • Sprint:   1-888-226-7212, option 2
  • Verizon:   Dial the exit code for the country you're in, then dial 908-559-4899
Last modified December 17, 2015