Stanford University
Office of the Ombuds


Photo of David Rasch and Stanford University
David Rasch, Stanford University Ombuds

The Office of The Ombuds is located at:
585 Capistrano Way in the Mariposa House on the 2nd floor, Room 210.  

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The Ombuds is an impartial dispute resolver who strives to see that faculty, staff and students at the university are treated fairly and equitably. Any Stanford faculty, student or staff can seek the advice of the Ombuds Office. The Ombuds is impartial, neutral, and confidential. The rights and interests of all parties to disputes are considered, with the aim to achieving fair outcomes.

"No person should be treated like this. I need to figure out what to do."

"I'm caught in an adminstrative snafu. No one seems to be able to fix it."

"What happened to me is unfair. No one listened to my point of view."

The Ombuds Office provides services that can help you resolve and cope more effectively with tough situations that may arise in your academic or workplace environment. The Ombuds:
  • Hears and discusses your concerns, and identifies options for resolving problems
  • Helps you to open productive avenues of communication
  • Serves as a neutral mediator to solve problems and resolve conflict, striving for fairness, equitable solutions and adherence to university policies
  • Provides information about University policies and may refer you to other university services and programs such as formal grievance or complaint procedures

Consistent with the neutrality of the Ombuds and the confidential nature of the process, communications to the Ombuds do not put the University on notice of the content of the communication.

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