Center for Work, Technology & Organization

Research Interests

• Technology & teams, global work/teams, cultural differences in work practices and technology use

 Selected Publications

• Cramton, C. & Hinds, P. (in press). An embedded model of cultural adaptation in global teams. Organization Science.
• Gao, G., Hinds, P. & Zhao, C. (2013). Closure vs. structural holes: How social network information and culture affect choice of collaborators. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW).
• Pamela J. Hinds, Tsedal B. Neeley, Catherine Cramton. (2013). Language as a lightning rod: Power contests, emotion regulation, and subgroup dynamics in global teams. Journal of International Business Studies.
• Pamela J. Hinds, Catherine Cramton. (2013). Situated Coworker Familiarity: How Site Visits Transform Relationships Among Distributed Workers. Organization Science. 25: 794-814.
• Jung, M. F., Lee, J., DePalma, N., Hinds, P. J., & Breazeal, C. (2013). Engaging robots: Easing complex human-robot teamwork using backchanneling. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW).
• Hinds, P., Lui, L., & Lyon, J. (2012). “Putting the global in global work: An intercultural lens on the process of cross-national collaboration.” Academy of Management Annals. 5: 1-54.
• Kim, T., Pentland, A., & Hinds, P. (2012). Awareness as an Antidote to Distance: Making Distributed Groups Cooperative and Consistent. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW).
• Wang, L., Rau, P.P., Evers, V., Robinson, B., & Hinds, P. (2010). When in Rome: the role of culture & context in adherence to robot recommendations. In Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction (pp. 359-366). IEEE Press.
• Evers V., Maldonado, H., Brodecki, T., & Hinds, P. (2008). “Relational vs. group self-construal: Untangling the role of national culture in HRI.” Proceedings of the Human-Robot Interaction Conference.
• Stubbs K., Hinds, P., & Wettergreen, D. (2007). “Autonomy and common ground in human-robot interaction: A field study with a remote autonomous explorer.” IEEE Intelligent System. 22: 42-50.
• Dahlin, K., Weingart, L., & Hinds, P. (2006). “Team diversity and information use.” Academy of Management Journal. 48: 1107-1123.
• Hinds, P., McGrath, C. (2006). “Structures that work: Social structure, work structure, and performance in geographically distributed teams.” Proceedings of the Conference on Computer Supported Cooperative Work (CSCW).
• Cramton, C., Hinds, P. (2005). “Subgroup dynamics in internationally distributed teams: Ethnocentrism or cross-national learning?.” Research in Organizational Behavior. 26: 231-263.
• Hinds, P., Mortensen, M. (2005). “Understanding conflict in geographically distributed teams: The Moderating Effects of Shared Identity, Shared Context, and Spontaneous Communication.” Organization Science. 16: 290-307.
• Hinds, P., Roberts, T., & Jones, H. (2004). “Whose Job Is It Anyway? A Study of Human–Robot Interaction in a Collaborative Task.” Human Computer Interaction. 19: 151-181.
• Hinds, P., Bailey, D. (2003). “Out of Sight, Out of Sync: Understanding conflict in distributed teams.“Organization Science. 14: 615-632.
• Jones, H., Hinds, P. (2002). “Extreme work groups: Using SWAT teams as a model for coordinating distributed robots.” Proceedings of the Conference on Computer Supported Cooperative Work (CSCW).
• Hinds, P., Patterson, M., Pfeffer, J. (2001). “Bothered by Abstraction: The Effect of Expertise on Knowledge Transfer and Subsequent Novice Performance.” Journal of Applied Psychology. 86: 1232-1243.
• Hinds, P., Bailey, D. (2000). “Virtual team performance: Modeling the impact of temporal and geographic virtuality.” Academy of Management Best Paper Proceedings.
• Hinds, P., Carley, K., Krackhardt, D., & Wholey, D. (2000). “Choosing Work Group Members: Balancing similarity, competence, and familiarity.” Organizational Behavior and Human Decision Processes. 81: 226-251.
• Pamela J. Hinds. (1999). “The curse of expertise: The effects of expertise and debiasing methods on predictions of novice performance.” Journal of Experimental Psychology: Applied. 5: 205-221.
• Hinds, P. (1999). “Some cognitive costs of video.” Media Psychology. 1: 283-311.
• Hinds, P., Keisler, S. (1995). “Communication across boundaries: Work, structure, and use of communication technologies in a large organization.” Organization Science. 6: 373-393.

Research Projects

Current Projects

• Cross-Cultural Responses to Technology
• Culture & Creativity
• Culture & Work Practices
• Robots & Teams
• Subgroup Dynamics, Language, & Knowledge Sharing in Global Teams

Completed Projects

• Collaborating Across Companies and Context
• Conflict in Distributed Teams
• Knowledge Transfer & Knowledge Use
• Robots at Work
• Structuring Distributed Work

Courses

• MS&E 180. Organizations: Theory and Management
• MS&E 108. Senior Project
• MS&E 185. Global Work
• MS&E 384. Groups and Teams
• MS&E 386. Behavioral Aspects of Computer Supported Cooperative Work
• MS&E 430. Tools for Experience Design
• MS&E 485. Crosscultural Design
• MS&E488. Prototyping & Rapid Experimentation Lab