Ever wonder how many people travel between Balboa Park and Fruitvale on a typical weekday? How many people have ridden BART annually since 1972? We’ve got the answers right on our Ridership Reports page. Read more ...
Annual Report / Financial Information
You'll find BART's Annual Report, and other finanical documents including the operating budget, sales tax revenue figures, Short Range Transit Plan/Capital Improvement Program and more in the BART Financials section.
Reports to Congress
BART's annual Report to Congress provides a local perspective on where increased federal investments are needed and how those additional resources will help achieve national goals to increase mobility and economic productivity — as well as reducing our carbon emissions and dependence on foreign oil.
Station Profile Study
The Station Profile Study provides a snapshot of weekday BART customers at each individual BART station and for the overall system. It was most recently conducted in spring 2015 with nearly 44,000 weekday customer interviews completed, covering topics such as access modes to stations, origin and destination locations, and demographics. The purpose of this effort is to better understand customers' current travel needs and to anticipate their future requirements.
While the final report is expected in June, preliminary data for key questions by entry station are now available on the Station Profile Study page.
These data update information last collected in 2008.
Customer Satisfaction Survey
BART customers are surveyed every two years by an independent research firm to determine how well the District is meeting customer needs and expectations. BART management and staff use the surveys to focus on specific service areas that are important to customers. The 2014 BART Customer Satisfaction Survey (.pdf) is based on 5609 questionnaires completed by BART customers while riding on randomly selected BART cars during all hours of operation on weekdays and weekends
Quarterly Performance Reports
These reports track a number of performance indicators including service reliability, passenger environment indicators, train cleanliness, customer complaints and crime.
Ambient Air Quality Reports
BART conducts periodic ambient air quality tests to monitor for asbestos and respirable dusts in the stations systemwide. Recent tests indicate that the ambient air at the stations meets the California Occupational Safety and Health Administration (Cal/OSHA) statutory limits for occupants.
Energy Efficiency Assessment
The PG&E Energy Efficiency Assessment of BART train cars was conducted by Pacific Gas & Electric (PG&E) to help identify, analyze, and serve as a “roadmap” for defining and implementing cost- effective energy efficiency and modernization measures, demand response opportunities, and potential self-generation opportunities (including renewables and cogeneration).
Art in BART
The Art in BART presentation was made to the BART Board of Directors in April 2013. This was an information-only item to provide information on ways to integrate Art into BART stations and projects. Questions may be directed to Abigail Thorne-Lyman, email firstname.lastname@example.org