Contact BART


Send us an email


Pick up a postage-paid comment card from a Station Agent or write:

     Customer Service
     Bay Area Rapid Transit District (BART)
     P.O. Box 12688
     Oakland CA 94604-2688


Transit Information
Operators are available 8:00 a.m. to 9:00 p.m., seven days a week.
QuickPlanner, Real Time Departures and news updates are available 24/7 on the BART homepage.

 Local Telephone Numbers
 Oakland/Berkeley/San Leandro510 465-2278
 San Francisco/Daly City415 989-2278
 South San Francisco/San Bruno/San Mateo650 992-2278
 Concord/Walnut Creek/Lafayette/
925 676-2278
 Hayward/San Leandro/Fremont/
Union City/Dublin/Pleasanton
510 441-2278
 Richmond/El Cerrito510 236-2278
 All other locations510 465-2278
 Comments and Complaints
 8:30 a.m. to 5:00 p.m., Monday-Friday, 24/7 voice mail510 464-7134
 BART Police  
 Non-emergency877 679-7000
 Complaints About BART Police 
 Office of the Independent Police Auditor510 874-7477
 Reporting Security, Safety or Hazardous issues
For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom or contact a station agent. For non-emergency matters, call (877) 679-7000.
 TDD510 839-2220
 Elevator Availability510 834-LIFT or 888 235-3828
 Lost & Found510 464-7090
 Graffiti Hotline510 464-6740