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SamTrans Customer Service
(Weekdays: 7 am - 7 pm / Weekends & Holidays: 8 am - 5 pm)


Information for hearing impaired: (TTY) 650-508-6448
Regional Traveler Information:

Transit Police: 1-877-723-7245
(If it's an emergency, call 911)

Administrative Office

1250 San Carlos Ave.
P.O. Box 3006
San Carlos, CA 94070-1306

Office Hours: weekdays 8 am - 5:30 pm

Correspondence, including any personal information such as names and e-mail addresses, submitted to this agency will become disclosable public records.

Feedback Form

Please do not use this comment form to request transit information. Instead, call us at one of the phone numbers above.

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SamTrans operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964.  Any person who believes they have been discriminated against based on race, color or national origin with regard to transit services delivery has the right to file a complaint within 180 days of the alleged incident. Please click HERE for more information and the complaint form.