Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me

Customer Service

(408) 321-2300

Home>Getting Around>GTFS Info>VTAlerts


Its Happening Now.

Respond APPropriately with VTAlerts

Safety and security is of the upmost importance at VTA and we continually strive to find easy-to-use tools and new technologies to make our transit system safe for all of our passengers. At VTA, we know that you are sometimes the first to observe safety concerns, suspicious activities and medical emergencies. So, what can you do to help?

VTA has developed a new mobile app for both the iPhone and Android smartphones, and the iPad. By downloading the FREE, VTAlerts app, you will have the ability to call 911 in the event of an emergency or instantaneously report safety concerns directly to VTA Transit Security when traveling on our system.

The test function even allows you to try out the app prior to real-time submission. We encourage all riders to use this function immediately to get comfortable navigating the app.

VTAlerts allows you to report the following:

  • Crime in Progress
  • Medical Emergency
  • Unattended Bag or Package
  • Assault or Fight
  • Robbery or Theft
  • Vandalism
  • Safety Concern
  • Suspicious Activity

Together, we can make VTA Bus and Light Rail safer and more comfortable for all.

The VTAlerts app is available by clicking on the appropriate device to the left or by searching “vtalerts” at your app store.

Please note: The VTAlerts app is not intended to replace 911 emergency services. In the event of an actual emergency, Call 911 for immediate assistance. 
itunes App store VTAlertsGoogle Play VTAlerts



Notices & Service Alerts

Last update: 05/03/2016

Cinco De Mayo Week Reroutes: As needed, between Thursday May 5th - Sunday May 8th

Reroute of Line 35: in Palo Alto due to May Fete Parade 5/7

Reroute of Lines 23 & 323: due to Hola 5K Run 5/7

Temporary Bus Stop Relocation - Santa Clara @ First Street: