Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me

Customer Service

(408) 321-2300

Home>Getting Around>Paratransit>Program Overview - The ADA

Program Overview - The ADA

image of disability light rail poster

The Americans with Disabilities Act of 1990 (ADA) {42 U.S.C. Section 12101 et seq., Stats 327} protects against discrimination based on physical, cognitive, visual or perceived disabilities. Recognizing the importance and value of all people in America’s society, the ADA protects the access of all people to public services including transportation and employment opportunities.

VTA bus and light rail services are accessible to individuals with disabilities. Check out How the ADA Works for You to learn more about VTA and the ADA.

VTA’s ADA policies include:

  • Regular maintenance and prompt repair of accessibility equipment
  • Providing assistance with boarding
  • Providing alternative transportation if a passenger cannot be boarded because of failure of accessibility equipment
  • Service animals aboard bus and light rail vehicles
  • Operator training
  • Buses and light rail vehicles are equipped to announce and display the next stop 
  • Mobility device securement policy
  • Paratransit service provision

With Us:

Notices & Service Alerts

Last update: 05/03/2016

Cinco De Mayo Week Reroutes: As needed, between Thursday May 5th - Sunday May 8th

Reroute of Line 35: in Palo Alto due to May Fete Parade 5/7

Reroute of Lines 23 & 323: due to Hola 5K Run 5/7

Temporary Bus Stop Relocation - Santa Clara @ First Street: