Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me

Customer Service

(408) 321-2300

Home>Getting Around>Do's and Don'ts

Do's and Don'ts

Internaional symbols for No Smoking, Shirts Required, No Stereo Use, No Flame, Use Trash Can, Use Headphones, No Feet on Seats, No Eating or Drinking, No Graffiti, No Bare Feet, No Skating, Use Commuter Mugs

Do's and Don'ts

  • Purchase your fare before boarding light rail. Please have payment or fare ready when boarding buses.
  • Never interfere with the safe operation of a light rail vehicle or bus. Interfering with the operator or the boarding/deboarding of passengers in any way is prohibited.
  • Never ride bicycles, skateboards or rollerblades on VTA property.
  • It is unlawful to violate any sign or posted prohibition while on VTA property.
  • All passengers must deboard at final stops.
  • Please fold strollers prior to boarding.
  • Never extend your body from or ride on the outside of a light rail vehicle or bus.
  • Never throw an object from a light rail vehicle or bus.
  • Consumption of alcoholic beverages is prohibited.
  • Holding of meetings or ceremonies is prohibited

Failure to comply with any of the rules mentioned above while on VTA property is in violation of one or more of the following: California Penal Code 594, 640, or Public Utility Code (PUC) 99170. Violation of PUC 99170 is punishable up to the maximum amount allowed by law.

It is unlawful for any person to possess any of the following items on a bus, train or transit facility:
1. Any firearm.
2. Any imitation firearm as defined in California Penal Code (CPC) Section 417.4.
3. Any instrument that expels a metallic projectile, such as a BB or pellet, through the force of air pressure, CO2 pressure, or spring action, or any spot marker gun or paint gun.
4. Any metal military practice, metal or plastic replica hand grenade.
5. Any unauthorized tear gas weapon.
6. Any undetectable knife, as described in CPC Section 17290.

Violators will be prosecuted to the maximum penalty allowed by law pursuant to CPC 171.7(b).

With Us:

Notices & Service Alerts

Last update: 05/03/2016

Cinco De Mayo Week Reroutes: As needed, between Thursday May 5th - Sunday May 8th

Reroute of Line 35: in Palo Alto due to May Fete Parade 5/7

Reroute of Lines 23 & 323: due to Hola 5K Run 5/7

Temporary Bus Stop Relocation - Santa Clara @ First Street: