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Title VI: Organizational Commitment

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      ​VTA Bus and Light Rail Vehicles

Santa Clara County, the heart of the Silicon Valley, is home to one of the most innovative, creative and diverse communities in the country. With a population of 1.7 million people, more than half of the County’s residents speak a language other than English at home compared to 20% of the United States population in that same demographic.

Because of our multicultural customer base, VTA recognizes its opportunities and obligations by proactively ensuring that our policies, services and programs are delivered by communications tools and processes that are inclusive and effective. By these actions, we can make certain that no person, because of their race, color or national origin is denied meaningful access to our transportation services, programs and information.

VTA supports the goal of Title VI and its Executive Orders on Limited English Proficiency (LEP) and Environmental Justice to provide meaningful access to its services, projects and activities by low-income, minority, and limited English proficient persons.

VTA is strongly committed to meeting its regulatory requirements under Title VI. The organization is structured so that oversight and management of policy development, training, regulatory compliance, reporting and monitoring of all anti-discrimination policies  as it relates to Title VI and LEP are centralized in one department; the Office of Civil Rights. Employees from every division within the organization work cooperatively to contribute to the success of our Title VI program.

With respect Title VI, VTA will:

  • Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  • Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations.
  • Promote full and fair participation of all affected populations in transportation decision-making.
  • Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations.
  • Ensure meaningful access to programs and activities by persons with limited English proficiency.
Title VI Fact Sheets:

English Fact Sheet

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Complaints may also be filed directly with the Federal Transit Administration, the Department of Fair Employment and Housing and the Equal Employment Opportunity Commission.

Title VI Pages & Documents

Title VI Program Notice To The Public
Complaint Process Public Contact Information
LEP Plan Public Participation Plan


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