Court Online Mediation Service Practicum

Students worked to transform the off-line mediation process to an online flow (including procedural simplification and adaptation), creating the supporting legal and procedural educational materials for disputants and mediators, and developing an evaluation protocol to measure the success of the program and inform its future improvement.

Faculty

Janet Martinez

Senior Lecturer in Law
Faculty Director, Gould Negotiation and Mediation Program
Co-Director, Gould Alternative Dispute Resolution Research Initiative

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Clients & Deliverables

Client: San Mateo County Superior Court, Small Claims and Family Law Divisions

Deliverables:

Online, click-through, in-take database

Students worked collaboratively to assist the San Mateo Superior Court in developing and implementing an online mediation process for the Small Claims and Family Law divisions.