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@TeamYouTube

Updates, troubleshooting tips and help from the team that brings you YouTube! Here to help in: English, Español, Português, Deutsch, Français, Pусский, Italiano

San Bruno, CA
youtube.com/help
Joined February 2015
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  1. 27 minutes ago

    Update: You can now tap the progress bar to skip forward/backward again! You'll need to update the app (if you haven't already) to get the fix. Thanks for your patience!

    If you're using the YouTube app on Android, we're aware of an issue with tapping on the progress bar to skip forwards/backwards. Workaround: you can still hold and drag the red dot on the progress bar. Will share another update once it's fixed!
    20 replies 19 retweets 109 likes
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  2. Jul 25

    You can now save videos to a playlist with a single tap! ✔️ Tap the Save icon to add a video to your most recent playlist or your Watch Later playlist ✔️ Tap Save again to choose another playlist or create a new one More info →

    60 replies 38 retweets 221 likes
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  3. Retweeted
    Jul 25

    Set your 🔔 for the first ever Creator Insiders Premiere where they will discuss...you guessed it, YouTube Premieres!

    27 replies 25 retweets 234 likes
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  4. Jul 24

    If you're using the YouTube app on Android, we're aware of an issue with tapping on the progress bar to skip forwards/backwards. Workaround: you can still hold and drag the red dot on the progress bar. Will share another update once it's fixed!

    With last update I can't use tapping to go forward & backward on videos, only dragging works.
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    109 replies 65 retweets 320 likes
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  5. Jul 23

    Heads up about a new feature we’re testing out over the next few weeks with a small group of iPhone users called “Explore” → Explore introduces new ways to discover videos, topics, and channels, including a section for all existing Trending content.

    195 replies 55 retweets 354 likes
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  6. Jul 13

    ⚡️ “Copyright on YouTube: a collection of updates, answers and resources"

    269 replies 153 retweets 974 likes
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  7. Jul 13

    Have copyright questions or need help? This new troubleshooting system is a great place to start! →

    101 replies 32 retweets 211 likes
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  8. Retweeted
    Jul 11

    And we're back! Enjoy the rest of by going to . We are so sorry about the service interruption and we understand your frustration. If you continue to experience issues let know.

    194 replies 31 retweets 193 likes
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  9. Retweeted
    Jul 11

    Hey everyone -- sincere apologies for streaming issues with YouTube TV. The timing is horrible but we're working to be up and running again ASAP!

    1,397 replies 190 retweets 798 likes
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  10. Jul 11

    Introducing our new Copyright Match tool designed to find copies of your content that's been uploaded by other channels. Next week, we'll start rolling it out to creators with 100k+ subs and continue expanding over the coming months! Full Update →

    571 replies 354 retweets 1,993 likes
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  11. Jul 6

    Use the YouTube Audio Library to get free, copyright-safe tracks to use in your videos! We’ve added hundreds of new music and sound effects already this year, available at And for more on how we’re thinking about Audio Library →

    116 replies 57 retweets 360 likes
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  12. Jun 29

    We're on track to clear the backlog of YPP applications by early next week! If you applied and met the eligibility criteria before June 1st, keep an eye on your email and Creator Studio! Details and further updates will continue to be posted here →

    419 replies 112 retweets 631 likes
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  13. Jun 29

    And is back! Thanks for your patience during the unexpected outage this morning.

    58 replies 20 retweets 193 likes
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  14. Jun 29

    We're currently experiencing a service interruption with and working to fix it! Apologies if you're unable to access or login, we'll send another update as soon as this is resolved.

    77 replies 46 retweets 329 likes
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  15. Jun 29

    This audio/video syncing issue is now fixed for all impacted videos. If for any reason you're still experiencing it, please let us know and share the video URL. Thanks!

    If you're noticing audio/video syncing issues, know that we're currently working to fix all impacted videos! Note: Uploads between June 21-26 may have this issue and only when viewing at lower resolutions. More details →
    33 replies 26 retweets 226 likes
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  16. Jun 28

    We're also passing along all of your feedback–about the experiment itself and the communication around the experiment. Really appreciate everyone's comment and suggestions!

    215 replies 38 retweets 564 likes
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  17. Jun 28

    Sharing answers to top q's we’re seeing about the thumbnail experiment: – Custom thumbs aren't going away – 99.7% still see the creator's custom thumbnail – A lot of creators use auto-generated thumbnails, this test helps improve them for those using them:

    298 replies 118 retweets 909 likes
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  18. Jun 27

    If you're noticing audio/video syncing issues, know that we're currently working to fix all impacted videos! Note: Uploads between June 21-26 may have this issue and only when viewing at lower resolutions. More details →

    Hey Myself and a lot of other YouTubers have been getting a LOT of feedback that the audio in our videos are out of sync on certain devices. Can you look into this cause my comments section is a nightmare haha!
    47 replies 56 retweets 474 likes
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  19. Jun 27

    Copyright owners can use a system called Content ID to easily identify and manage their content on YouTube. Want to learn more about how Content ID works? Check out this video →

    103 replies 33 retweets 313 likes
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  20. Jun 26

    This is fixed and comments are working again! Note: live chat, messages and other sharing features were also experiencing the same issue and it's now resolved across all services. Appreciate everyone's patience!

    We're aware that comments aren't loading–thanks everyone for your reports! Will send another update once the issue is resolved.
    105 replies 118 retweets 1,087 likes
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