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WSP 44 — Critical Communication Skills in Negotiation

Quarter: Spring
Day(s): Saturday
Time: 10:00 am—4:00 pm
Date(s): Apr 30
Duration: 1 day
Drop By
Drop Deadline: Apr 23
Unit(s): 0 Units
Tuition: $260
Format: On-campus course
Limit: Limit 24
Status: Closed
Communication is at the heart of effective negotiation. The most skilled negotiators understand the importance of asking good questions, listening to discover key issues and interests, and observing, reflecting, and summarizing throughout the conversation in order to build relationships. They also understand how to frame issues collaboratively, share information persuasively, and balance assertion with listening and curious exploration. Finally, they are able to act as problem solvers, deliver difficult messages with diplomacy, and manage ineffective or potentially damaging communications by counterpart negotiators in ways that keep negotiations on a productive track. In this workshop, we will discuss, demonstrate, and practice all of these communication skills for enhanced negotiation conversations and meetings.

Due to its short format, this workshop may not be taken for Credit or a Letter Grade.

Jessica Notini, Adjunct Professor of Negotiation and Mediation, Stanford Law School

Jessica Notini is a senior consultant with Accordence and teaches negotiation and mediation at the Stanford and UC Berkeley law schools. She is a principal of Notini Mediation & Facilitation Services, a past chair of the California State Bar ADR (Alternative Dispute Resolution) Committee, and a former president of the Association for Dispute Resolution of Northern California. She received a JD from the University of Michigan.

Textbooks for this course:

No required textbooks