Thank you for being a Stanford Health Care volunteer. Thank you for
brightening the day of our visitors, patients and staff. Stanford
Health Care believes that our volunteers make a profound difference in
the lives of others. Volunteers like you, are people who reach beyond
themselves to help those in need. Every day volunteers bring a caring
touch to our hospital and clinics. Thank you.
Weekly attendance as a volunteer is essential. We understand some
absences are unavoidable (family emergencies, illness, vacations
etc.); however, you are expected to notify your supervisor regarding
absences (in advance) so arrangements can be made to cover your
shift. 3 no shows, no calls or inconsistent attendance may result in
dismissal. Long time volunteers: If you are going to be absent for
more than three months, you need to contact Volunteer
Resources and your supervisor and inform us you will be taking a
Leave of Absence.
Celebrating our Volunteers
Stanford Health Care has a long and proud tradition of volunteer
services. We like to recognize and honor our volunteers who contribute
valuable hours to our patients, families and staff.
National Volunteer Week: Each year we celebrate our volunteers
during the National Volunteer Week (usually in April). It is a time to
celebrate people doing extraordinary things through service.
Volunteer Appreciation Tea: Each year we celebrate our
volunteers during our annual Appreciation Tea. Our volunteers are
ambassadors and we want to say thanks to each of you.
Deactivating your Volunteer Service
Please contact the Volunteer Resources and your supervisor if you are
not continuing your volunteering at Stanford Health Care. You can drop
your badge off at the Volunteer Recourses located in the Main
Hospital, H1130H. If you are unable to drop off your badge, please
mail it directly to us at:
Stanford Hospital and Clinics Volunteer Resources/Rm
H1130-H 300 Pasteur Drive Stanford, CA 94305
If you do not provide hours for 3 months, your status will be in be inactive.
Flu and Annual Health Clearance
Health Clearance - All volunteers need to update their Health
Clearance annually. You will receive a notice via email reminding you
to do this prior to the due date. Failure to update your annual Health
Clearance may result in termination as this is a hospital policy. You
may contact Occupational Health Services at 650-723-5922, if you have
Flu shot – The CDC recommends all healthcare personnel
(including volunteers) be vaccinated to prevent disease and its
complications including death to patients, coworkers, family, and the community.
The Health Clearance and Flu shot are both free for Volunteers.
Volunteer are required to wear a photo ID badge at all times while
volunteering. The badge identifies you to patients, families, visitors
and staff. The badge must be worn in the upper right or left hand side
of the body. If you forget or lose your badge, please go directly to
the Photo Identification office located on the ground floor of the
main hospital (lower level).
Letters of Verification
Please contact the Volunteer Resources office if you like to request
a copy of your volunteer hours or you need a verification letter.
Hospital policy precludes Volunteer Resources from providing letters
of recommendation. Please give us two weeks to process verification letters.
Free parking is only available during your scheduled volunteer shift.
Weekday Volunteers – Park in the Hoover Pavilion Gararage The
Hoover Pavilion Gararge is located at 217 Quarry Rd. It can be
accessed from Palo Road, or Sweet Olive way. It is conveniently
located across from the Stanford Shopping Center at Quarry Rd. and
Sweet Olive Way.
To Park: 1. Scan badge at the entry gate. 2.
Parking is available on basement floors L1-L3
To Exit: 1. Scan Badge at the exit gate.
Please note: Staff parking requires a permit. Citations may be
issued by Palo Alto Police Department if volunteers are parked in
Marguerite Shuttles Free public transportation from the
parking garage to the Hospital is readily available. The Hoover Direct
or HD shuttle, is a direct non-stop line from the garage to the
Hospital and runs every 5 minutes between 4:20am and 9:30pm.
Weekend Volunteers - Park in the Pasteur Garage A The
Pasteur Garage A is located at 200 Pasteur Drive. The garage is the
first driveway on your left when heading towards the fountain entrance
of Stanford Hospital. Volunteer parking is located in the nested area
on level 4 of the garage. You will need to badge in/out of the
To Park: 1. Badge in at the first entrance gate. 2. Drive down to
Level 4 and badge in at the second entrance gate.
To Exit: 1. Badge out at the first exit gate. 2. Drive up and
badge out at the second exit gate.
Time Commitment – 6 Months
Volunteers have a few options:
They can continue volunteering in the area they have been
They may ask to be assigned to a different area;
The volunteer may decide to stop volunteering
Nonetheless, we ask volunteers to provide a 2-week notice when
vacating a placement.
Tracking your volunteer hours
Volunteers are responsible for recording their hours of services. If
you are volunteering in the main hospital you need to stop by the
Volunteer Resources office and use the touch screen monitor to login
at the beginning of your shift and log out at the end of your shift.
The office is located on the first floor, Guest Services, Room H1130H.
Off-site volunteers - Log their hours via an online portal called
VicNet, which is located on the Volunteer Resources website.
Volunteers need to maintain a professional appearance since they
represent the hospital to patients, families and visitors. Each
volunteer is required to wear their volunteer photo ID at all times
during their volunteer shift. Volunteers wear a red volunteer polo
shirt, sweater or cardigan, with black pants. Closed-toed comfortable
shoes are a must.
Volunteers are not permitted to wear jeans, capris, shorts,
sweatpants, mini-skirts, spandex, halter and tube tops, hats, sandals,
open-toed shoes, perfume, after shave, large jewelry or political
buttons or stickers.
Lectures: Free lectures are presented by various departments in
the medical center. Please visit Stanford Hospital and Clinics Health
Library for more information at: http://healthlibrary.stanford.edu.
Coupons: Volunteers receive a free cup of tea or coffee (not
espresso) or a fountain beverage and a snack from the Hospital
cafeteria or Redwood City Clinic cafeteria during volunteer shift (red
Stanford Credit Union: The Stanford Credit Union is also open
to Volunteers. When joining, the volunteers must show their picture ID badge.
Library Access: Volunteers have "access privileges"
to Lane Medical Library by showing their Stanford Volunteer photo ID.
You can use materials in the library, but cannot check them out.