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Access a Deleted Message Online

Stanford University and School of Medicine

Note: Messages deleted via the portal remain until you empty your Trash — but keep in mind that deleted messages in your Trash count towards your 100-message quota. Messages deleted by phone cannot be accessed from the Deleted Items folder and are deleted when the phone session ends.

  1. Log in to the web portal at (Remind me how)
  2. Click Folders.
    A list of your folders displays.
    access deleted messages
  3. Click Deleted Items.
    A list of your deleted messages displays.
    Note: Clicking (Empty Trash) immediately deletes all messages in the Deleted Items folder.
  4. Click the Sender information of the message you want to access.
    Information about the message displays, plus a link to the audio file.
Last modified December 9, 2015