Organizational Behavior
After nearly 30 years of experience at global enterprises including Nestlé, PepsiCo, and Citicorp, Ajay Banga landed the top job at MasterCard in 2010. Five years later, MasterCard’s stock has more than tripled to $70 a share, while net income increased from $5.5 billion in 2010 to $8.3 billion in...
We know dysfunctional conflict when we see it, from boardroom brawls to teams whose members spend so much time in their silos sniping at each other that they get nothing done. But how do conflicts start, and, more mysteriously, how do they infect an entire group on such a grand scale?
These are...
Can introducing controlled chaos into an organization prompt fresh ideas to emerge? Ori Brafman thinks so. For two years, he worked with an organization that thrives on structure and hierarchy: the U.S. Army. His experience in bringing chaos theory into the Army’s decision-making process is...
Sometimes it can take a traumatic event to spur a major change in life. That was the case for Amanda North, who, after graduating from Stanford Graduate School of Business in 1982, went into a career in corporate marketing. She was until recently a marketing executive at a technology firm in...
Over the span of his career, David Pitt-Watson has played multiple roles: social entrepreneur, politician and financier. He has been a partner at Deloitte, Assistant General Secretary of the United Kingdom’s Labour Party, and Treasurer of Oxfam, Britain’s largest development charity. He is best-...
“We live in a world that emphasizes realistic expectations and clear successes. Quixote had neither,” narrates James March in his 2003 film, Passion and Discipline: Don Quixote’s Lessons for Leadership. “But through failure after failure, he persists in his vision and his commitment. He persists...