Process Improvement Series: An Applied Workshop (Day 3)

Do you desire to be more efficient with the processes you oversee, but are unsure of where to start? If you are motivated to improving the processes you work with, this workshop series is for you!

This is a 3-part series workshop, and is ideal for work groups of 3-4 people. If you join as an individual, you will be assigned to a team and will work with your designated team on completing a process improvement project on a real Stanford work process.

(Note: The content of this series includes: “Process Improvement Basics: The Lego Workshop”)

• Workshop 1 provides an intro to process improvement through a fun, hands-on, Lego activity. You will acquire an overview of a proven Stanford process improvement approach and will become familiar with key tools to improving processes you encounter on a daily basis.  In addition, this workshop will enable you to experience the end-to-end approach and gain experience using key process tools to help identify areas of opportunity.
• Workshop 2 will enable you to analyze a real process in your workplace.  You will be collaborating in small teams to complete a process flow diagram, gathering pain points, identifying key performance indicators, and developing a plan to collect baseline process metrics.
• Workshop 3.  You will work collaboratively to brainstorm improvements to the challenges you identified.  Each idea will be assessed for feasibility and impact and you will be developing an implementation plan for your improvements.  Finally, you will draft a future state process flow diagram and will develop a control plan to measure and monitor the success of your improvement efforts.

Homework:
Please note that each workshop will include homework participants are expected to complete prior to the next session.  Time to complete homework will range from 1-3 hours per week.

Prerequisites:
Participants must come with a process in their work area that needs improvement along with a minimum of one improvement target.