Courses

This interactive course will help students master interpersonal communication for personal and business success. The course will start where most conversations begin—with first impressions—and explore how we form opinions, especially during the critical first ten seconds of an introduction, and how we can strengthen our presence in these important moments. We will then examine the “human communication process” and establish the principles for ensuring that you’re communicating in a clear, emotionally intelligent, and direct way, all while minimizing opportunities for miscommunication. Other topics explored in the course will include: behaviors affecting impressions of power, conviction, and competence; the role of trust; and tools and frameworks for creating allies and advocates in meetings and one-on-one situations. Finally, we will explore speaking and presenting techniques for motivating others and steering conversations toward desired outcomes.

By the end of the course, students will have a command of a wide variety of communication skills, styles, and patterns that can be used in professional and personal settings. Honing these skills will allow students the ability to create better first impressions, connect with others quickly, lead others with less friction, communicate desired results with less confusion, and achieve greater satisfaction in work and personal relationships.

Classes will consist of mini-lectures, communication exercises, and hands-on practice. Students can also participate in role-play activities to master techniques taught in class and are encouraged to address issues they are personally facing. Homework will be limited to simply practicing the techniques taught in class and an optional project.