Policies

Social Room Policies

Reservations & Deposit

There is an occupancy limit of 85 people.

Individual residents may reserve a maximum of one weekend day (Friday, Saturday or Sunday) and a total of two days per month.

Residents will be charged the cost to repair any damages or to properly clean the premises. The cleaning fee is $50 per hour.

Reserving the Social Room includes the Kitchen Patio area, but not the Pool Patio area. The Pool Patio is a shared area that cannot be decorated, claimed, or reserved. 

You must arrive before 6pm on the day of your event to gain access to the room. If you arrive past 6pm, your reservation will be cancelled.

During the Event

Resident reserving the Social Room must be present throughout the entire event and is responsible for all damaged and missing items related to their use of the Social Room.

Social Room must be fully cleaned and vacated no later than 10pm. This includes taking the trash to one of the nearby trash enclosures. Trash cannot be left outside the Social Room.

Use of the pool is not included in reserving the Social Room. No more than two guests may utilize the pool area per resident. Guests must be accompanied by a resident at all times. Resident reserving the Social Room is responsible for controlling such use by their guests.

The resident reserving the room agrees to defend, indemnify and hold harmless The Board of Trustees of the Leland Stanford Junior University, owner of the property, and its officers, employees and agents from any claims, liability, loss or damage however constituted, including reasonable attorneys’ fees, arising from the use of the Social Room.

Pet Policies

Only two pets are allowed per unit. There are no breed or weight restrictions.

An additional deposit of $1,000 is required, as well as $20 pet rent per pet.

Residents must ensure the conduct of their pets does not cause a nuisance or disturbance to others.

Pet owners are expected to clean up after their pets. Pets must be leashed at all times when outside the apartment and on Stanford West property.

Pets are not to be tied or staked outside the apartment. Residents may not leave pets unattended on balconies, porches, or patios.

Resident will be asked to remove any pet that bothers other residents, whether inside or outside, or that constitutes a problem or obstruction to the manager or owner's agent or employees performing their duties. If the resident fails to remove said pet following complaints from residents and requests from manager, the lease may be terminated.

Pool/Spa Policies

We recommend that residents do not use the pool/spa alone.

Who May Use the Pool/Spa

The pool/spa area are for residents and accompanied guests only and may be utilized by only two guests per Stanford West resident. Identification may be required. 

Persons under age 14 must be accompanied by a responsible adult resident age 18 or older. All children in diapers are required to wear swim diapers while in the pool.

Persons suffering from communicable diseases transmittable via water may not use the pool/spa. Health department regulations prohibit persons with inflamed eyes, nasal or ear discharge, open sores or bandages of any kind from using the pool/spa.

Animals are prohibited in the pool/spa area.

Individuals under the influence of alcohol are strictly prohibited from using the pool and spa.

While Using the Pool/Spa

All persons must shower before entering the pool/spa. All swimmers must wear swim suits. Street clothes are prohibited in the pool/spa.

Discharge of bodily wastes into the pool/spa is prohibited.

No diving, running or boisterous play.

No glass containers, alcohol, candy or chewing gum.

Persons using profane language, pushing, shoving, fighting or refusing to obey pool regulations will be asked to leave the pool/spa area.

Be courteous to lap swimmers by staying off the lap lines and out of occupied lanes.

About the Spa

Spa capacity is 8 people. Persons under the age of 14 and pregnant women should not use the spa.

Long exposure in hot water may result in nausea, dizziness or fainting.

Hot water immersion while under the influence of alcohol, narcotics, drugs or medications may lead to serious consequences and is not recommended.

Fitness Center Policies

Who May Use the Fitness Center

Persons under the age of 13 may not use exercise or cardio equipment. For ages 13–17, we recommend supervision by a responsible adult resident age 18 or older.

Guests must be accompanied by a resident while in the Fitness Center. Usage is limited to two guests per Stanford West resident. Any resident reserving the Social Room is responsible for controlling such use by their guests.

Use of the facility is at your own risk.

While Using the Fitness Center

Proper attire must be worn, including shirts and shoes.

Equipment is to be used the way in which it is intended. Please follow directions carefully and return equipment to the appropriate place when finished.

No food or glass is permitted in the Fitness Center.

Smoking and eating is prohibited in the Fitness Center.

No pets allowed.

Personal Training Policies

Please make sure to read the policies regarding your complimentary, personalized one-on-one training session with Stanford West's Certified Personal Trainer, Cameron Clark. Your session may be canceled otherwise.

What Sessions Include

Sessions are designed to supplement your existing exercise habits. For best results, 3–4 days a week of exercise are recommended, along with a balanced diet tailored to your goals.

Nutrition plans, comprehensive fitness plans and workout plans are not included in the program.

This is not a physical therapy service. If you have a debilitating condition/limitation, seek professional medical help before booking.

First time appointments: Resident will meet Cameron at the Fitness Center. The first appointment, which will last 40–50 minutes, includes filling out health & liability forms and answering some questions about goals, current habits, etc. Following that, an assessment workout will highlight your strengths, weaknesses, imbalances, etc.

When Booking

Whether for your first time or a repeat session, please include relevant injuries or limitations on the scheduling page to avoid a shorter workout and/or exacerbating any problems.

Residents may book two appointments per week, not on consecutive days. The second appointment may not be booked after your first of the week is completed. Any other type of booking will be canceled.

Children under age 13 (including infants) are not allowed in the Fitness Center, so please make sure that you have sufficient child care before scheduling a workout.

Cancelling

Any client who is 10 minutes late without notice is considered a no-show and forfeits their session. If you need to cancel, please use the online program. If your cancellation is less than 24 hours before the appointment, please call 650-776-0600 (from an unblocked number) and leave Cameron a message.

Excessive cancellations, no-shows or last-minute cancellations may result in usage restrictions and/or cancellation fees of $50/session.

Business Center Policies

Persons under age 18 are not permitted to use the internet without supervision by a responsible adult resident.

Please be considerate of the environment; conserve ink and paper.

Walking Trail Policies

Where to Go

Stay on the paths to avoid damage to plan restoration areas.

Please do not enter the creek. The bank is steep and paths down the bank create erosion, decrease water quality and impact the habitat of endangered species such as Steelhead Trout and Western Pond Turtles.

Do's & Don'ts

Please yield the path to maintenance vehicles.

Keep your dog on a leash and remove waste.

Please do not smoke or light fires.

Do not collect any insects, animals, rocks or artifacts. Do not plant any plants or seeds or remove any plant material. Do not dig into the ground for any purpose. Do not add rocks or soil, release animals, or deposit artifacts in the open space.

Do not camp or sleep overnight.

Please take your litter with you.

What to Report

Report any sightings of feral cats, dogs or foxes to the Leasing Office as these animals prey on native birds and animals.

Report to the Leasing Office any branches or other material that creates a foot level hazard and/or obstacle on the path.

Playground Policies

Adult supervision is required at all times. Parents or guardians are responsible for their children's safety.

For your safety and the safety of others, please abide by age restrictions posted on signage.

No bare feet; wear protective footwear.

Do not use play equipment improperly. Do not use play equipment when wet.

No jumping off play equipment. No climbing on outside of play equipment.

No running, pushing or shoving.

Car Wash Policies

Please be considerate of the environment; conserve water.

No loud music or boisterous activities.

Please move your car immediately after washing.

Valet Waste Collection Policies

See the current city guidelines for waste, recycling and compost here.

Timing

Trash collection is Sunday–Thursday and trash must be placed outside between 6–8pm; collection starts promptly at 8pm. Pickup service may be as late as midnight depending on where the Valets start.

Bring containers back inside by 9am the next day. Containers left out during the day may result in service interruption.

There is no Valet Waste service on the following holidays:

  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve & Day
  • New Year’s Eve & Day

Trash

Always bag your trash and tie the bags. Double-bag all pet waste. No loose trash, recycling or compost permitted.

No bags over 25 lbs. No oversized items such as furniture, large boxes, etc.

Cardboard must be flattened and bundled.

No broken glass or sharp objects.

Recycling and Compost

Place recyclables in transparent bags. These can be purchased online through Valet Waste or they can be purchased at Safeway, Target or at Stanford West’s Corner Store.

Place compost in green biodegradable bags. These can be purchased at Safeway, Target or at Stanford West’s Corner Store.

You can place the entire compost container outside for pickup or you can place the bag of compost in the black Valet Waste container.

Containers

Always use the black Valet Waste container provided to you.

Extra bags may be stacked on top of each other inside the container as long as the lid can close.

Placing bags directly on the pavements is prohibited and the bags will not be picked up by Valet Waste.

Parking Policies

Permitted Vehicles

Each apartment is allocated a single-car garage for vehicle parking. Two-bedroom units are also allowed one unreserved surface parking space. Three-bedroom units are allowed two unreserved surface parking spaces.

Unsightly vehicles (such as cars with flats, broken windows, etc.), RVs, boats, and any vehicles without a current registration will be towed (with adequate notice) at the owner’s expense. 

Skateboards, motorcycles, bicycles and similar vehicles may not be stored in entryways or under stairs without written permission from the Leasing Office. Skateboarding is not permitted anywhere on the property.

Registration Form & Parking Permit

Residents are required to register their vehicles with the Leasing Office and display a Stanford West parking permit when parking outside their garage. (A "vehicle" is any vehicle which is self-propelled, including an automobile, motorcycle, motor scooter, moped or golf cart. "Vehicle" does not include a self-propelled wheelchair, invalid tricycle, motorized quadricycle or golf cart when operated by or on behalf of a person with a physical disability.)

Stanford West parking permits are static cling stickers which must be displayed inside the lower corner of the passenger-side windshield. Adhesive stickers are available for motorcycles.

There is no charge for the initial parking permit. Lost or stolen permits can be replaced upon payment of $50. Damaged permits will be replaced at no charge upon return of the entire damaged permit to the Leasing Office.

Stanford West parking permits are the sole property of Stanford West management. They may be used only by registered permit holders and may not be sold or transferred.

Where to Park

All vehicles displaying a valid resident or guest parking permit may park in any available unreserved surface parking space. A parking permit does not guarantee the holder a specific parking space, merely the opportunity to park in an unreserved surface parking space.

Driveway spaces may be located in front of garage doors within the community. Parking in that space is permitted as long as the vehicle does not obstruct the sidewalk.

The lot in front of the Leasing Office is for guest and employee parking only. Residents may not park in this lot unless unloading materials for a function in the Social Room.

No vehicle may be operated or parked in any median strip, landscaped area, unpaved area or any other area not specifically designated for parking. Vehicles parked in the auto court or in a Red (Fire) zone are subject to immediate towing.

Guest Parking

Residents are responsible for giving their guests Stanford West guest parking permits, which may be obtained from the Leasing Office.

Permits are to prevent the accidental removal of a vehicle belonging to a resident or guest, and to prevent non-residents from parking within the community.

Garages, Carports & Storage

Based on availability, additional garages, carports and unreserved surface parking spaces are available for rent throughout the community. Garages, carports and unreserved surface parking spaces are rented on a month-to-month basis. Rental rates are subject to change.

Garages, either assigned or rented, are not meant for storage; rental agreements may be terminated if garages are improperly used. Stanford West has a limited number of on-site storage units available for rent. For information, please contact the Leasing Office.

Enforcement

The Stanford West Parking Guidelines are enforced from 8am Monday through 5pm Friday. During university holidays, parking enforcement is suspended.

The City of Palo Alto's Transportation Division patrols streets within the community and issues parking tickets to vehicles in violation of the parking code. Residents and visitors to Stanford West are responsible for all tickets issued to them.

Do's & Don'ts

Please limit your speed within the community to 10 mph.

Do not repair your car on the property or empty ashtrays onto parking lots.

Residents may wash their cars on the property only in an area designated as such.

The City of Palo Alto's parking regulations, including regulations governing Red (Fire) and Blue (Handicap) zones, remain in effect for the entire property. Blocking any part of the sidewalk (even if the vehicle is parked in front of a garage) is a parking violation.

Violations

Lack of parking spaces, mechanical problems, inclement weather or other inconveniences do not excuse parking policy violations. Vehicles of residents who fail to display their parking permit are subject to warning notices or to being towed.

The person in whose name the Stanford West parking permit is issued is responsible for any violations involving a vehicle displaying that person's permit. A warning notice is not excused because another person was using the resident's vehicle or permit.

Any vehicle parked on the property without a resident or guest parking permit is in violation of Stanford West's parking guidelines. Any vehicle that does not appear to be in running condition and is stored in an unreserved surface parking space shall be considered abandoned, then towed and stored at the owner's expense.

If you are a resident who has registered your vehicle with the Leasing Office, Stanford West will not tow it without making reasonable attempts to notify you. Once reasonable attempts have been made, your vehicle will be subject to towing and storage at the owner's expense.