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Improve Reliability
Ensure that information is accurate and timely and systems are reliable (minimal failure and quick recovery)
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Align IT and Business
Technology investments should enable/support business goals and objectives
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Reduce Risk to the University
Ensure systems help address compliance risks and ensure that IT systems and processes protect data from unauthorized access/misuse
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Provide Consistent World-Class Service Delivery
Be our stakeholders' most trusted IT provider and advisor
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Reduce Complexity
Integrate systems and consolidate technologies to simplify user experience and reduce operational costs
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Maximize Return on Investment
Focus on IT solutions and technologies that provide the greatest value to the whole University