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Apple Service and Repair

Apple Authorized Service Provider.

We're an Apple Authorized Service Provider.

Guaranteed low price. Same-day services.

Our Geek Squad® Agents are Apple-trained and use genuine Apple parts on every repair.

Apple products

Learn how to schedule an appointment
to get your Apple device serviced or repaired.

Why have your repair done at Best Buy?

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts.    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.

Convenient locations, all on your schedule.

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.*

Add AppleCare+ at the time of a repair.

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Shop all things Apple. 

Discover the newest innovations for iPhone, iPad, Mac, Apple Watch and more.   

AppleCare+ Products.    

Service and support from the people who know your products best.    

Savings. Support. Protection.

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

As an Apple Authorized Service Provider, we can repair many devices.

Devices we repair.

iPhone repair.
We can repair iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14, iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini, iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XR, iPhone XS Max, iPhone XS, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, and iPhone 5, including iPhone screen repair.

Mac repair.
We can repair MacBook, MacBook Pro, MacBook Air and iMac.

Apple Watch repair.
We can repair Apple Watch and Apple Watch Sport, including watch screen repair.

iPad repair.
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod repair.
We can repair iPod touch, iPod nano and iPod shuffle.

HomePod repair.
We can repair all HomePod speakers.

Apple TV repair.
We can repair Apple TV (4th generation) and Apple TV (3rd generation).

Repairs we perform.

  • Fixing cracked screens and screen replacement
  • General repairs
  • Display issues
  • Software issues
  • Speaker replacement/audio issues
  • Power/charging/battery issues
  • Camera replacement
  • Receiver/microphone replacement
  • Vibe motor replacement
  • Battery replacement
  • Operating system upgrades
  • Wi-Fi troubleshooting

Screen replacement.

Cracked iPhone screen? We can repair your damaged screen and have your iPhone back the same day.* We use genuine Apple parts to deliver Apple-certified repairs that are backed by Apple, so you’ll get your iPhone back and working exactly the way it should. Same-day service is available for iPhone 6s or newer models.

Disclosures.

Same-day repair:

*Same-day repair excludes Mac or iPad hardware repairs. Same-day repair for iPhone 6s and newer is available at all Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Adding AppleCare+ at time of repair:

*Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Same service and repair prices:

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.
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