[Published: Oct. 10, 2019; Updated Nov. 22]

Physical daily “scratcher” permits will expire on Dec. 31, 2019. We will not offer refunds or exchanges after Nov. 29, 2019. Please use your physical permits as soon as possible. 

If you have unused 2018-19 daily “scratcher” permits, you can exchange them by contacting us at transportation@stanford.edu or 650.723.9362 before Nov. 29, 2019. Replacement daily permits will expire on Dec. 31, 2019. Please note that our office is closed Nov. 28 and 29, however, as long as your permits are postmarked on or before Nov. 29, you will still receive a replacement.

Individual permits

Don’t forget to purchase or renew your permit, if needed, to avoid a citation. Also, keep in mind that individuals cannot receive a refund on permits purchased. Please refer to our policy to learn more.

Not sure when your permit expires? Go to ‘My Account,’ and click ‘Permits’ to view the dates that your permit is valid. If no permit is displayed, it may have already expired. 

Department permits

Here are some things you may want to know about department permits:

• Physical daily department permits expire on Dec. 31, 2019. 

• Departments can purchase virtual daily parking permits through our online ordering system. Refer to our resources page for “How to” guides and a department module presentation. 

• For long-term permits, please continue to use our Department/Vendor Long-term Permit application. 

Exchange or Return Department Physical Permits: Department permit administrators can request a refund or an exchange for any unused, expired physical daily permits by contacting us at transportation@stanford.edu or 650.723.9362 before Nov. 29, 2019. Even though we are closed Nov. 28 and 29, if your permit is postmarked on or before Nov. 29, you will receive a refund.