Complete the test requisition form. Many of our test requisitions forms have specimen requirements and shipping instructions listed on the form. If additional information is needed (CPT codes, TAT, etc.) please see our test directory or call customer service at 1-877-717-3733.

Anatomic Pathology Consultation Services	Hematopathology (Flow Cytometry/ Cytogenetics, FISH, Molecular Pathology)
Biochemical Genetics	Microbiology-Molecular
Cytogenetics (Genetics/Prenatal)	Molecular Pathology/Genetics
Cytogenetics (Hematology/Oncology)	RBC Special Studies
Cytology	Renal Pathology
Dermatopathology	Special Coagulation
Familial Gastric Cancer (CDH1)	Virology

Contact Information

Customer Service Phone: (877) 717-3733
Surgical Pathology Phone: (650) 723-7211
Marketing Department Phone: (650) 725-0486

Please click for Contracted Health Plans

Shipping Address

Specimen collection kits and preaddressed FedEx mailers are available for established clients outside our local courier network.

Regulatory Links

International Air Transport Association (IATA)

• IATA Dangerous Goods Regulations (DGR)
• Packing Instruction 650 for Biological Substances, Category B
• Infectious Substances

US Postal Service

• Packaging Requirements Diagnostic Specimens / Category B (601.10.17.4)
• Packaging Requirements Exempt Human or Animal Specimens (601.10.17.9)

Centers for Disease Control

• Biosafety in Microbiological and Biomedical Laboratories (BMBL) 5th Edition

Shipping Instructions

When shipping Infectious Substances, the contents must be packed by someone who has been trained in accordance with the provisions contained in the United States Department of Transportation (DOT) and/or International Air Transportation Association (IATA) regulations for shipping Infectious Substances.

The shipper is required to comply with the rules and guidelines for transport of medical specimens as set forth by the United States government, the government of the country of origin and international regulatory agencies. Failure to follow instructions for packaging and shipping specimens can result in the delay, loss or destruction of your specimens. Stanford University Medical Center Clinical Laboratories will not be held responsible for any liability attributable to the shipper’s improper actions or failure to comply with regulations.

Results Reporting

Reports will be faxed.

Stanford also offers a web portal with 24/7 access to patient results, HIPAA compliant and SSL secure. On-line Laboratory Information System allows you and your staff, the ability to automatically display and retrieve current and historical laboratory results, from any computer with a standard Web Browser and Internet Connection.

Billing

Contracted with most of the large insurers

• PPO, POS & EPO
• Medicare
• Medi-Cal
• HMO billing with authorization
• Client billing