Our Guiding Principles
![Student with Stanford Dining Hall Chefs](https://swap.stanford.edu/was/20150619185847im_/https://rde-stanford-edu.s3.amazonaws.com/RDE/Images/princ_chef_student.jpg)
![R&DE Leadership welcomes students to Stanford](https://swap.stanford.edu/was/20150619185847im_/https://rde-stanford-edu.s3.amazonaws.com/RDE/Images/princ_savp_student.jpg)
![R&DE employees at R&DE Health and Safety training](https://swap.stanford.edu/was/20150619185847im_/https://rde-stanford-edu.s3.amazonaws.com/RDE/Images/princ_staff.jpg)
![R&DE Student Housing Maintenance staff keeps our buildings in tip-top shape](https://swap.stanford.edu/was/20150619185847im_/https://rde-stanford-edu.s3.amazonaws.com/RDE/Images/princ_maint.jpg)
![R&DE employees at R&DE Women's Leadership training](https://swap.stanford.edu/was/20150619185847im_/https://rde-stanford-edu.s3.amazonaws.com/RDE/Images/princ_staff2.jpg)
Exceptional Service
Customers first! Students are never an interruption in our day, they are the reason we are here. Students must be provided friendly, seamless customer service department-wide with a “one-stop shopping” mind-set.
Respect
We treat people with respect and build strong relations with our colleagues. Our employees are our greatest assets.
Communication
We must communicate in an open and honest manner that establishes credibility with the University, students and staff. We must broaden and deepen collaboration and consultation to achieve buy-in.
Value
We must strive to provide the most competitive value-based services.
Honesty
An environment must be provided that fosters collaboration without retaliation – respect and trust are our cornerstones.
Quality
We must be committed to excellence by providing the highest quality housing and dining with exceptional service. This is offered in clean, safe living and dining spaces in partnership with Residential Education.
Staff Development
Professional/staff development must be ongoing to maintain highest standards that ensure employee skills enhancement and retention.
Improvement
We must make continuous program and business process enhancements to stay on the cutting edge.
Inclusion
We must be committed to an environment that fosters, values and appreciates diversity.
Fiscal Responsibility
Fiscal accountability must be maintained in a manner that fosters good stewardship, and preserves and enriches residential and dining assets.
Safety
A safe and secure environment for students and staff is paramount.
Balanced Work/Home Life
We must create a balance between our life at work and our life at home.
Ownership
We must take ownership for the decisions we make.
Team
Understand that input is valuable, but may not always be used to make decisions.
Inform
We must promote our services to the Stanford community to educate them about R&DE and what we provide.
Model Behavior
We must walk our talk!