How To: Obtain / Delete Salary Key for Salary Verification

Who does this?  Stanford Employees and Former Employees

When?  Employees need to verify employment and salary information as required on mortgage, credit card and other loan applications, job applications, rental agreements and applications for government sponsored social service programs.

How?  Employees authorize release of salary and W-2 information by obtaining a salary key from The Work Number web site provided by TALX Corporation (a third party service provider). Verifiers then use the salary key to access employee's employment and salary information directly from The Work Number web site.

 

On this page:

• Obtain Salary Key for Salary Verification
• Delete a Salary Key

 

Obtain Salary Key for Salary Verification (7 steps)

Launch The Work Number web site:

1. http://www.theworknumber.com.

Log into The Work Number Employee section:

1. Click Enter Employee Section.
2. Enter 10526 in Employee Name or Code field.
3. Click Go button.
4. Enter your Social Security Number.
5. Enter your PIN (personal identification number).



Note:  Default PIN is your date of birth (format: YYYYMMDD)


6. Click Continue.

Change default password (For First Time Login Only):

1. Enter your Old PIN (i.e. default date of birth).
2. Enter a New PIN (format: 4 to 8 numeric digits in length).
3. Re-enter your New PIN.



You will receive confirmation that your PIN has been changed.

4. Click Continue.

Authorize release of salary information by creating a salary key:

1. Find the Verifications list on the Main Menu.
2. Click Prove Your Income With a Salary Key.
3. Click Create a Salary Key to display your salary key.

Note:  For security reasons, you must create a separate salary key for each person / verifier who needs proof of your employment and income. Salary keys expire after six months.

To print your salary key:

1. Click Print from the choices in the Actions column.

Note:  Use caution when printing salary information to a public printer.

To email your salary key to a verifier:

1. Click Email from the choices in the Actions column.

Click Create Another Salary Key, Return to Main Menu, or Logout.

 

Delete a Salary Key (4 steps)

Launch The Work Number web site:

1. http://www.theworknumber.com.

Log into The Work Number Employee section:

1. Click Enter Employee Section.
2. Enter 10526 in Employee Name or Code field.
3. Click Go button.
4. Enter your Social Security Number.
5. Enter your PIN (personal identification number).



Note:  Use the PIN you set up when requesting the salary key.


6. Click Continue.

Cancel a previously created Salary Key to remove verifier access to your record:

1. Find the My Account list on the Main Menu.
2. Click Review Account Activity.
3. Click Delete next to the Salary Key(s) that you wish to cancel.

Click Back to My Account or Logout.

 

Additional Notes

• Information Privacy and Security: All employment and salary verification transactions are protected by TALX Corporation using 128-bit SSL encryption. TALX uses very stringent data security standards and physical building security to protect the computer equipment and data center facility that operates the W-2 eXpress service.
  • You can personally safeguard your information by keeping your Social Security Number and PIN confidential. You can change your PIN at any time from the W-2 eXpress web site, My Account options.

Questions?

• Call The Work Number electronic customer support system at 1-800-367-5690.
• The Work Number customer service representatives can be reached at 1-800-996-7566, Monday – Friday between the hours of 7 AM and 8 PM Central Time.
• If you still have questions or need assistance with a PIN reset, please submit a HelpSU ticket to Payroll (Request Category Financial Support and Request Type Payroll).