These forms and guidelines are intended for customers needing new utility service connection, upgrade, relocation or temporary power for a residential or commercial/industrial/multi-family construction project.
Contact the Customer Service Center at (650) 329-2161 for assisting with utility turn on, turn off, starting or stopping service and/or for billing inquires.
Utilities Operations Office Municipal Service Center 3201 East Bayshore Rd. Palo Alto, CA 94303 Electric Phone: 650-496-6934 Fax: 650-493-8427 Water, Gas, Wastewater Phone: 650-496-6982 Fax: 650-496-6924 Hours: Mon-Fri 7:00-3:30pm