Form I-9 And E-Verify

The anti-discrimination provision of the Immigration and Nationality Act (INA) prohibits unfair documentary practices during the employment eligibility verification (Form I-9) process. In general, employers may not request more or different documents than are required to establish a worker's identity and eligibility to work in the United States or reject documents that appear to be reasonably genuine upon their face. They must accept all documents that are sufficient to complete the form as long as they appear reasonably genuine on their face and relate to the employee. For example, all individuals who possess a driver's license and unrestricted Social Security card may present those documents to satisfy Form I-9 requirements. Similarly, employers may not require aliens to produce "green cards" or United States citizens who appear "foreign" to produce birth certificates. Instead, it is the employee's choice which of the acceptable Form I-9 documents to present.

For further information on the employment eligibility verification (Form I-9) process, visit I-9 Central at: www.uscis.gov/i-9-central.

An anti-discrimination notice and OSC's contact information is listed on both the Form I-9 and its Instructions, and the United States Citizenship and Immigration Service’s (USCIS) Handbook for Employers: Instructions for Completing Form I-9 (M-274).

Employers and workers are encouraged to call OSC’s hotlines, listed below, with questions about discrimination during the employment eligibility verification (Form I-9) process.

Worker Hotline: 1-800-255-7688
Employer Hotline: 1-800-255-8155
Teletypewriter (TTY): 202-616-5525 & 1-800-237-2515

Below are descriptions and links to guidance regarding additional issues that may arise during the employment eligibility verification process.

E-Verify Resources

E-Verify is an electronic employment eligibility program administered by DHS and the Social Security Administration (SSA). Contact information for OSC is included in E-Verify materials for workers who believe they have suffered discrimination based on their national origin or citizenship status during the E-Verify process. OSC cooperates with DHS and SSA in educating employers and workers about the E-Verify process and the rights and responsibilities of workers and employers during the process.

To learn more about using E-Verify properly, visit USCIS's E-Verify website: www.uscis.gov/e-verify.

FOR WORKERS

FOR EMPLOYERS

VIDEOS DEMONSTRATING THE E-VERIFY PROCESS

The Department of Homeland Security’s (DHS) U.S. Citizenship and Immigration Services, in collaboration with DHS’s Office for Civil Rights and Civil Liberties, has released two videos about the E-Verify process aimed at employers and employees. “Know Your Rights: Employee Rights and Responsibilities”, aimed at employees and “Understanding E-Verify: Employer Responsibilities and Worker Rights,” aimed at employers.

To view both videos, click here.

To view “Know Your Rights: Employee Rights and Responsibilities” in Spanish, click here.

For more information about these videos, visit E-Verify's web site.

Social Security Number Resources

OSC SSN No-Match and SSN Guidance:

SSA Guidance

IRS Guidance

Links to Relevant Regulations

Worker Hotline: 1-800-255-7688
Employer Hotline: 1-800-255-8155
Teletypewriter (TTY): 202-616-5525 & 1-800-237-2515

  1. Name and Social Security Number (SSN) "No-Match" Information for Employees (also in Spanish, Arabic, Eastern Punjabi, Haitian Creole, Hindi, Korean, Russian, Simplified Chinese, Tagalog, Traditional Chinese, Urdu, Vietnamese, Western Punjabi)
  2. Name and Social Security Number (SSN) "No-Matches" Information for Employers (Dos and Don'ts)
  3. Frequently Asked Questions About Name/Social Security Number "No-Matches"
  4. OSC Technical Assistance Letters
    1. Social Security No Match

      1. October 26, 2011 (what actions employers must take when employee's Social Security card, originally thought to be valid, later appears fraudulent)
      2. October 14, 2011 (whether employer may re-verify employee's work authorization when a discrepancy between employee's name and Social Security number arises)
      3. July 1, 2011 (permissible employer action if employee is not able to resolve Social Security Number no-match within a reasonable period of time)
      4. April 27, 2011 (question about OSC's "no-match" guidance and permissible employer action when employee with no-match provides new Social Security number)
      5. March 25, 2010 (state agency notification to employer of Social Security number mismatch for employee)
      6. March 3, 2010 (city and county notification to employer of Social Security number mismatch for employees)
      7. November 19, 2009 (employer verifying an employee's Social Security number when Worker's Compensation informs employer that employee presented false documents)
    2. Social Security Number Verification Service
      1. September 30, 2013 (running job applicants who have received an offer of employment through E-Verify and SSNVS before allowing them to work)
      2. August 29, 2011 (whether Social Security Number Verification Service (SSNVS) can be used to verify employment eligibility)
      3. June 10, 2010 (use of SSNVS to verify Social Security number)
    1. FAQ: Legal requirements to provide your Social Security Number
      Click here to view.
    2. FAQ: Restrictions on using SSNVS
      Click here to view.
    3. SSNVS Overview
      Click here to view.
    4. SSNVS Handbook
      Click here to view.
    1. Geneeral information about recording and verifying employees' Social Security numbers
      Click here to view.
    1. Law governing employee options in providing employers a Social Security Number (26 C.F.R. § 31.6011(b)-2(b)(1))
      Click here to view.
    2. Law governing the use of SSNVS (69 Fed. Reg. 71863-01,71865 (Dec. 10, 2004))
      Click here to view.
Updated August 8, 2015