What is AlertSCC?

Last modified: 1/28/2014 2:58 PM

AlertSCC is a free, easy, and confidential emergency alert service built on the BlackBoard Connect platform, which is used by counties, school districts, colleges, and other entities around the country. The system utilizes telephone voice messages, emails, and text messages to send alerts.

The County of Santa Clara has purchased 911 databases for the system. Email addresses and phone numbers for mobile devices must be registered with the system (via this website) to receive alerts. This alert system is an integral piece of a comprehensive emergency communications system that the County and cities will use to communicate with the public during an emergency.

AlertSCC is offered by the County of Santa Clara and its constituent cities: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale. The system is operated by the Santa Clara County Office of Emergency Services in coordination with the appropriate departments in each of the county’s 15 cities.

Disclaimer: AlertSCC is effective and efficient, but you should not rely on it exclusively. This system supplements, rather than replaces, other communication methods used by emergency responders, both in person and through the use of other media. Television, radio and County/city websites will continue to broadcast important announcements as well. AlertSCC communications are dependent upon external providers such as your wireless carrier or e-mail delivery service. County of Santa Clara government cannot guarantee that notifications will be received by the intended recipient. Service costs from your carrier are your responsibility.