Skilled Communication for Nurses
This course teaches powerful new communication tools developed
specifically for nurses in the workplace. Participants will learn new
communication models to identify breakdowns in communication and apply
tools to quickly “CLEAR” misunderstandings, stress, and concerns in
the patient care environment.
These new models of communication have been designed and implemented
in close collaboration with nurses in both inpatient and outpatient settings.
The tools and practices are designed to improve self-care, decrease
burnout, and encourage powerful interrelationships through effective communication.
Communication methods will primarily focus on the peer to peer
relationship and the skills transfer into all areas of work and home life.
The skills learned in this class have been used to generate healthy
relationships between teams, groups, units, and outside health care organizations.
Program Objectives
- Identify breakdowns in communication with a common
language
- Describe ways to ‘CLEAR’ yourself and your
peers
- Develop competence with new communication tools
- Appraise communication tools to decrease burnout
- Apply
learned tools to quickly create applicable solutions
- Explain effective communication methods during challenging
discussions
- Participants will leave the course highly trained
to communicate quickly and effectively
To view the material presented in this course, click on
"Download course materials here" below.
NOTE: Each registered participant will receive email
notification of access privileges to course material. Access
privileges will remain available for 3 months following the
event date.
Please copy and paste the password for accuracy when logging in for access.
These documents are intended for use by participants only.
No
representations or warranties are made for outside use.
Not for
outside reproductions or publications without permission from
faculty.
Due to copyright regulations and protecting
Patient Health Information (PHI), some of the slides will not
contain the pictures as seen in class.