Whom to Call List

Communications

Administration Emergency Calls – 24 Hours General Information/Media Inquiries

Public Works/WGW Utilities Utilities Communication

329-2326 329-2579 329-2417

Electric Service

Emergency Planned Outages Overhead & Underground Power Lines/Outages Voltage Complaints Fiber (after-hours emergencies) Fiber (issues during business hours) Generator Interconnection New requests/Upgrades Temporary Service Underground Conversion Projects Turning On/Off Electric Line Clearing (Trees)

Dispatch – Electric Dispatch – Electric Dispatch – Electric Dispatch – Electric Dispatch – Electric Utilities Key Account Rep. Utilities Engineering Utilities Engineering Utilities Engineering Utilities Engineering Utilities Customer Service Public Works – Operations Trees

496-6914 496-6914 496-6914 496-6914 496-6914 329-2241 566-4502 566-4502 566-4502 566-4502 329-2161 496-6954

Street Lights & Traffic Signals

Street Lights & Traffic Signals  Traffic Signals Trees – Blocking Signals/Street Lights Magnetic Field Concerns El Camino Real El Camino Real After Hours Page Mill/Oregon/Foothill Expressway P. Mill/Oregon/Foothill Exp. After Hours Street Lights & Traffic Signals Outages/Repairs Including Underpasses

Electric Operations Planning and Transportation Public Works Operations Utilities Engineering Cal Trans Cal Trans Santa Clara County Santa Clara County Dispatch – Electric

496-6914            496-6916 496-6974 566-4502 (415) 330-6500 (510) 286-6356/59 (408) 299-3604 (408) 299-2507

Gas

Main Breaks, Service Leaks Business, Usage, and Billing Turn On/Off Installation of lines/repairs New Service/Upgrades Capital Improvement Projects Meters Service Disconnection

Utilities Dispatch Utilities Customer Service Utilities Customer Service Utilities, WGW Operations Utilities Engineering Utilities Engineering Utilities, WGW Operations Utilities, WGW Operations

329-2579 329-2161 329-2161 496-6960 617-3106 566-4501 496-6972 496-6907

Inspector, City

Public Works Utilities Electric Underground Utilities

Engineering Water, Gas & Wastewater Electric Operations

496-6929 566-4503 496-6965/6977

Sewer Collection

Backups/Clean Outs New Connections/Engineering Capital Improvement Projects Installations/Maintenance Operations Manager Manhole Cover Rattles Major Problems Rates Repair/Inspection Septic Tank Waste Sewage Treatment Sewer Use Ordinance, Grease Sewer Use Ordinance (Silver) Sunken Clean Outs

Communications Utilities Engineering Utilities Engineering Utilities WGW Operations Utilities WGW Operations Utilities WGW Operations Utilities WGW Operations Utilities Customer Service Utilities WGW Operations PW Water Quality Control PW Water Quality Control PW Water Quality Control PW Water Quality Control Utilities WGW Operations

329-2579 617-6103 566-4501 496-6917 496-6932 496-6917 496-6982 329-2161 496-6917 329-2287 329-2471 329-2285 329-2514 496-6917

USA (Underground Service Alert)

Utility Line Markings

USA (Underground Service Alert) WGW & Electric Operations

800-227-2600 or 811 496-6934

Water

Main Breaks Water Waste Complaints Business, Usage and Billing Turn On/Off Backflow Preventer Assemblies Capital Improvement Projects Installation of lines Hydrant Flushing Meters/Vaults & Covers Reclaimed Recording of Rainfall Transmission Water – Safe Drinking Water Hotline Water Quality and Pressure Well Water

Utilities Dispatch Water-Gas-Wastewater Ops. Utilities Customer Service Utilities Customer Service Utilities, WGW Operations Utilities, WGW Engineering Utilities, WGW Operations Utilities, WGW Operations Utilities, WGW Operations PW, Water Quality Control Fire Department Utilities, WGW Operations Utilities, WGW Operations Utilities, WGW Operations Utilities, WGW Engineering

329-2579 496-6968 or 6940 329-2161 329-6982 496-5926 566-4501 496-6960 496-6967 496-6972 329-2598 329-2435 496-6967 496-6967 496-6967 566-4501

During a Major Utility Project