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Building Carbon Zero California conference now featuring climate change expert, Dr. Diana Ürge-Vorsatz, as keynote speaker!
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Trees are stressed by drought throughout Palo Alto, and the City is taking action to prevent a catastrophic loss of our urban canopy.
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Be prepared for outages with these tips. Also, receive notifications on emergencies impacting your neighborhood via AlertSCC at http://www.alertscc.com/.
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Part of CPAU's award winning gas safety surveying is about to start.
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Updates on water service disruptions.
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Hetch Hetchy water is being blended with local reservoirs. You may notice a slight change in taste or odor, however the water is safe to drink.
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California's severe drought continues. Emergency water use restrictions are in place for Palo Alto. Get current information here.
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City of Palo Alto Utilities crews are providing restoration assistance for damaged power generating facilities, transmission lines and distribution lines, other power equipment impacted by the Northern California wildland fire.
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City of Palo Alto and Passive House California host fourth annual conference on reducing our carbon footprint while improving the built economy
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Contact us to request an electrical safety demonstration for your classrooms.
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Palo Alto has done a great job in its water conservation efforts, and through its diligence, the community has cut water usage more than 33 percent compared to 2013 levels. While we need to conserve water, doing so may be impacting the City's trees, which are showing signs of stress.
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Through Home Efficiency Genie, a Palo Alto homeowner can schedule a discounted assessment with the program’s specially trained building science expert. These experts can help residents learn cost effective ways to improve their home’s comfort, efficiency, health, indoor air quality, building durability and value.
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Find out more about tree care, sustainable landscaping, home composting, attractive alternatives to lawns and more. Take a tour of one of our open houses or the Wastewater Treatment Plant.
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Palo Alto 311 has been updated to include an option for water waste reporting.
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Palo Alto businesses are honored for high energy efficiency achievements!
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The City of Palo Alto Utilities (CPAU) scored top marks again in a nationwide survey of utility customers for large business customer satisfaction.
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Palo Alto is among a select number of communities across the nation leading the way on energy efficiency.
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PaloAltoGreen Gas is the First Green-e Climate Certified Natural Gas Offset Program Offered by a Municipal Utility
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Beware of fraudulent phone calls from scam artists claiming to be from the Utilities Department! Never provide payment or personal information over the phone. Hang up and call us at (650) 329-2161 to verify your account status if unsure.
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FOG can clog pipes and damage property - Ensure that you are disposing of it correctly.
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City of Palo Alto Utilities is awarded Public Power Utility of the Year. Palo Alto Utilities has a long history of providing innovative and progressive programs on the cutting edge of environmental sustainability. Forward-thinking community support for renewable energy has encouraged development and growth of our comprehensive solar electric programs.
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PHASE 3 expected to finish this summer---see how the new LED street lights are transforming our town!
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A garden planted by community volunteers which showcases sustainable landscape principles for maximum environmental benefits.
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Your City Utilities were given the American Public Gas Association award of excellence in consumer education. Now test your knowledge of gas safety!
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A group of young Chinese students were hosted by Palo Alto Utilities for an exciting morning of environmental education.
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New contracts for 182.5 Gigawatt Hours of clean, green electric power send City full steam ahead down its path to a carbon-free future.
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Top national rankings for renewable and solar programs follow City's recent move to a carbon neutral electric plan.
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Celebrate the Earth all the time! See the community's progress on our Climate Protection Plan and find links to events, programs and services you can take advantage of now!
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Save water for all of our futures. Find out how your water use compares with others.
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Stay comfortable and save energy with these tips.
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Over 16,000 residents made the pledge to be more efficient.
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How we can help you at home.
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A way to get information about your energy usage is available in Palo Alto.
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As a renter, you can't make major upgrades to your home. How do you save water and energy?
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Your City Council voted for a Carbon Neutral Electric Resource Plan--an important step down the path to a healthier planet.
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Find ways to save on your Utility bills!
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Now that cold weather is here, use as many of these tips as possible to stay warm and save on natural gas!
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Before clearing a clog in your sewer service, call (650) 496-6995 to have the City check the line for a crossbore. This safety service is provided 24/7.
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Hot summer days are the perfect time to consider giving your landscape an irrigation make-over.
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Curious on how the City of Palo Alto Utilities' electric rates compare with others?
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Click here for more details on PG&E project activity in Palo Alto.
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4.3 megawatt project expected to generate clean energy to power nearly 2,600 local homes annually.
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Trees and power lines can co-exist! If you have a private tree conflicting with power lines, you have several options, including possible free removal and rebates for replacement.
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Unfortunate water main break made this action unavoidable.
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El Camino Park will be closed for construction of a new underground reservoir and well for our emergency water supply; park renovation will follow, with full restoration of site by late 2015.
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Every year in May, the Utilities Department needs access to your meters to conduct its mandatory annual meter-reading audit on households where customers usually self-read the meters.
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Get information on major planned outages and why they are necessary.
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Since July 2011, the Utilities Department has been actively implementing the next phase of its gas-sewer crossbore inspection program.
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Learn more about the City of Palo Alto's partnership with the federal Environmental Protection Agency's Responsible Appliance Disposal program and view the 2010 report.
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By making a voluntary donation via your utilities bill you can help your Palo Alto neighbors who are experiencing an unexpected hardship and can't pay their bill.
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State law mandates how customers who have solar electric or PV systems get credited for their system's generation. Let us know how you wish to receive this credit.
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It's never been easier to have a beautiful, water efficient garden--Be Bay-Friendly!
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Whole house fans are perfect for Palo Alto's climate. With this device, residents can eliminate the need for air conditioning altogether!
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With adequate insulation in your attic, you can save up to 30% on heating and cooling on your energy bills year round and keep your home more comfortable.
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Get info and be a volunteer test site for Utilities' programs to monitor the levels of lead and copper in Palo Alto's water supply.
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Own an Eichler? Here are some Eichler applicable rebates, tips and resources.
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Find out how to avoid wasting energy through "phantom loads" and how much energy your video game console uses when it is OFF! Did you know that your set-top cable box uses as much energy as your refrigerator?
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National rankings show Palo Alto is again among the top utilities nationwide for solar electric installations.
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Handy listing of days and times.
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Find out how much energy you are using and SAVE!
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Protect yourself from solar and energy efficiency scammers; use our contractor certification program at www.egia.org/paloalto or look here for more information.
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Interested in upgrading your home? Questions about the Energy Upgrade California program? We have answers here.
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Every year there is work on the water supply system, typically in January. During this time, there may be a slight and temporary change in your water. This will not impact its safety or quality.
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Getting ready for an earthquake
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A Guide To Prevention and What To Do If You Are a Victim
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Most gas pipeline repair and replacements do not require a disruption in service.
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Find out more about the meter-reading schedules and options.
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A beautiful, healthy space for the whole community to enjoy.
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Ways to prevent sewer backups and avoid expensive emergency plumbing.
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The City of Palo Alto Utilities is currently working on developing a new and improved online customer portal for viewing and tracking energy and water use.
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Check out Meeting Agendas and Presentations here!
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Videos, games and other delights to educate young people about utilities conservation and safety.
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A crowd of fun runners, walkers and festivity-goers showed up on April 19 to rally behind a good cause - water conservation. The fun didn't stop there - raffle prizes, live music, food, arts & crafts, free goodies from sponsors - view our photos and check back here for details on next year's event!
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Find out about our financing program for residential efficiency programs.
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See information about your utility bill and usage online.
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