If you – as an employee, applicant for employment, or former employee – believe you have been discriminated against on the basis of race, color, religion, national origin, sex, age, physical or mental disability, protected genetic information, or reprisal for Equal Employment Opportunity (EEO) protected activity, and wish to pursue the EEO complaint process, you must first seek EEO counseling. Similarly, you must first seek EEO counseling if you wish to initiate a discrimination complaint based on sexual orientation, parental status, or protected genetic information.

You must contact an EEO counselor at the Department of Homeland Security component where the alleged discriminatory event occurred within 45 days from the date of the alleged discriminatory event, or the date you became aware of such discrimination. If you fail to contact an EEO counselor in this time frame, your complaint may be rejected as untimely.

• Department of Homeland Security Headquarters
  Phone: 202-245-1133
  Fax: 202-245-1141
• U.S. Citizenship and Immigration Services
  Phone: 866-860-8885
  Fax: 952-854-9658
  TTY: 952-854-4756
• U.S. Coast Guard
  Phone: 202-372-4520
  Fax: 202-372-4968
  TTY: 202-372-4523
• U.S. Customs and Border Protection
  Phone: 202-344-1610
  Fax: 202-344-1476
  TTY: 202-344-1473
• Federal Emergency Management Agency
  Phone: 202-646-3535
  Fax: 202-646-4320
  TTY: 1-800-462-7585
• Federal Law Enforcement Training Center
  Phone: 912-267-4039
  Fax: 912-261-4586
  TTY: 912-267-2287
• U.S. Immigration and Customs Enforcement
  Phone: 202-732-1230
  Fax: 202-732-1210
  TTY: 202-732-1250
• U.S. Secret Service
  Phone: 202-406-5540
  Fax: 202-406-5338
  TTY: 202-406-9805
• Transportation Security Administration
  Phone: 877-EEO-4TSA or 877-336-4872 (Toll free number)
  Phone: 571-227-1917 (HQ-TSA local area)
  Fax: 571-227-1921
  TTY/TDD: 800-325-0778