Official website of the Department of Homeland Security
Office of Emergency Communications Emergency Response Support
The Department of Homeland Security (DHS) Office of Emergency Communications (OEC) plays a role in supporting response efforts by ensuring that its stakeholders have the tools needed to communicate during steady state and emergency operations. OEC manages priority telecommunications services programs that support emergency communications and restoration. Following response efforts, OEC works with its stakeholders and regional personnel to document best practices and lessons learned to promote improvements in emergency communications during future events.
Office of Emergency Communications Communications Portfolio Management
The DHS Office of Emergency Communications (OEC) collaborates with the public and private sectors to ensure the national security and emergency preparedness (NS/EP) communications community has access to priority telecommunications and restoration services to communicate under all circumstances.
Office of Emergency Communications Regional Coordination Program
The DHS Office of Emergency Communications (OEC) established the Regional Coordination Program to strengthen emergency communications capabilities across tribal, local, state, and federal governments through trusted relationships, collaboration, and knowledge sharing.
Government Emergency Telecommunications Service (GETS)
GETS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users.
Wireless Priority Service (WPS)
WPS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized NS/EP users. It is intended to be used in an emergency or crisis situation when the wireless network is congested and the probability of completing a normal call is reduced.
GETS/WPS Documents
A compilation of Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS) forms and related referenc
Telecommunications Service Priority (TSP)
Telecommunications Service Priority (TSP) is a program that authorizes national security and emergency preparedness (NS/EP) organizations to receive priority treatment for vital voice and data circuits or other telecommunications services.
TSP Documents
A collection of Telecommunications Service Priority (TSP) forms and related reference documents.